Farmers & Merchants Bank Pine Ave, Long Beach

Horrible bank. Old school and slow. Doesn’t work on numerous online services. Doesn’t post direct deposits in a timely consistent manner. Fraud department constantly locks my account. Would never recommend. Thanks for the reply f&m. I don’t need assistance, though. Over numerous calls over 4 years these issues haven’t been resolved. This is just how your company operates.

Place is a total nightmare to deal with. I spent two weeks being transferred, put on hold given email addresses to people who dont really care about their customers at all. I had just opened my account to try to run my business through F&M because they have a good face but after 2 weeks I realize the good face is lipstick on a pig. Total waste of two weeks of effort and energy. Luckily I have a credit union that's been really great over the years so I don't have to deal with F&M.

Went today made a deposit completely forgot to take a picture of my check called bank Cecilia quickly got on it she went above and beyond and to top it off has great customer service I was extremely grateful how fast she send the information I needed is always nice to see a friendly face 🙂

Called their 866 number to ask a simple question about checks. My question was answered and my call was promptly received but the person who I spoke to had an incredibly rude tone of voice and immediately hung up the call without another word after I thanked her for helping me.

Beautiful art deco decor inside this building, if you're a tourist I recommend stopping in and checking it out, it's an historic piece of old Long Beach.

I make weekly merchant deposits and have always found F&M to be clean and the staff friendly and helpful.

Old historic building, its just beautiful.