Farmers & Merchants Bank Rockfield Blvd, Lake Forest

Excellent customer service and a culture that is old school & client-centric. The entire staff makes you feel as if you are their only client. I have a small business & incorporated ....the folks at Farmers have been very helpful and walked me though the processes... Blaine is the manager & very easy to reach & suggests ways to help my business ! Genie Jessamine is a treasured!! Highly recommend !

I have banked with FMB for the last three years with my business. I work with Peter Meyer who is a consummate professional. FMB has handled my business accounts with alacrity and professionalism. Specifically with the arrival of the Covd19 pandemic they have been quick to enable mobile interactions which have worked smoothly. They were instrumental in getting a PPP loan for my business at a time when many other business owners I know were turned away. We receive and issue a large volume of checks and they have been diligent, efficient and effective in handling these items. I recommend them for business banking.

Merchant fees excessive compared to other options like Comerica and US Banks, both of which do not charge monthly fees with no minimum balance. I was with this bank for over 20 years , and just got tired of the FEE$. And the restrictive hours were such a pain. I now have accounts with Comerica & US Bank. US Bank has branches in come grocery stores with hours as late 7: PM plus being open 7 days a week. At Farmers & Merchant$ bank , I do not feel like having money disappear from my account to help pay for the owners privet boat.. Who Am I ? The loser who took 4 years to pay off my house, See you later F&M

AND TO THIS DAY NO REPLY FROM MANAGEMENT!!! IS THIS HOW YOU TREAT YOUR CUSTOMERS?o SO I needed to break a hundred dollar bills so I can get food for me and my son and McDonald's since McDonald's is too small to break a hundred. To my dismay and my son's disappointment I was told by the agent after he asked his manager behind the desk that there policy is to not to break any bills over a 20 for " non-member customers" REALLY? WOW!!!! IS THAT REALLY HOW YOU WANT TO TREAT YOUR CUSTOMERS? If I can't get change at a bank where can should I go?

Genie Jessamine knowledgeable in the banking industry. She is a branch representative and very helpful when assisting you with your business baking needs. Thanks Genie!! Mark with Mr. Electric