Farmers Bank of Willards Parsons Rd, Salisbury

The care my Mom received at Farmers Bank Of Willards was outstanding! We were trying to sort out her bills and financial status and Abby was amazing! She was upbeat and went above and beyond what was expected. She was kind, compassionate and professional. It was obvious from the moment we met her she really goes out of her way to make her customers happy! We are extremely happy! If I lived in Salisbury I would bank at her branch! The branch manager took the time to introduce herself and make my mom feel welcome and special!

Excellent customer service. They always are happy to help me out. I can get someone on the phone with the answer to my question within seconds. Today Wendy took good care of me, but everyone has been very friendly. Skip the nationwide financial institutions and go to FBW.

Worst bank we’ve ever used. Extremely misinformative staff, no sense of fraud protection knowledge whatsoever, and very disrespectful employees. Would never recommend to anyone.

I have been banking with fbow for years and today was my absolute worst experience with a bank teller ever. I was in the drive thru with a 125 dollar check and there were no deposit slips in the carrier. I waited patiently for a few minutes while the teller helped another customer in the other lane. After the customer left I continued to wait for her to greet me or tell me she would be with me in just a moment as they always have done. After she was done with whatever she had to do she just looked up at me and gave me a blank stare. She then rudely said can I help you. I said may I have a deposit slip please, so I sent the carrier back over to her with my check in it and she said back to me what do you want me to do with this check. I said I was 50 of it in cash and the rest in my checking account but I need a deposit slip first. She looked at me like I had two heads and rudely said again , so what do you want me to do with this check? At this point I was completely fed up with her attitude towards me so I said I'll make it easier for you so just give me back my check. I drove over to the tilgman road location to finish my transaction and had no problems at all. I wish I would have got the tellers name but she was a middle aged woman with puffy black hair and gave me the absolute worst customer service out of all my years of banking here. This is a great bank but Do not go to the parsons road location if you are looking for a great customer service experience!

Amazing people and service! I love Farmers 💝

The tellers are always friendly and helpful!

Very good people will help you with no problem