Famous Pawn Brokers Frederick Rd, Germantown

A bunch of lying scam artists they said they would reset my ps4 and then sold all my information to somebody

place is terrible they never wanna buy my items and if they Do.its insulting how little they offer

Nice place with good people and customers service. Always got some good deal

They are bilingual and work with you when in need during this time. I have had several experience s working with them and I walk out of shop better. Appreciate your service you provide to community. Thank you.

I’m not recommended any body to go here services not professional , I just going say big boss of the company ,pay attention on this location,really bad services not professional, 👀👀

I understand that they be closing but still of I'm trying to pick my stuff up and your still there wit other people why can't I get my stuff talking bout they are only taking payments.. They not doing pick up.. I will never

Manager of this place treated my father poorly. Told us he couldn’t even talk to us as we were trying to negotiate a price. Also, one of the clerks tried to scam us by showing a photo of the wrong model guitar that was priced for 187$ when the next clerk has searched the correct model number showing prices of 250+ dollars with only one selling. I presented the on brand model and it went for 599$, the manager only gave us a 50-60$ negotiation for a pawn. The guitar was in new condition as the clerk had no complaints checking it thouroughly. Hey also tried to state the fact that it was Crafted In China it was degradable, yet they would sell Luis vuitton wallets that were Made In a China that they would sell for around 260-500. Left the store disappointed.

Small stock, zero customer service. Definitely not shopping here again

Compare to others Pawshop this Store Manager is rude and very unprofessional he doesn’t even know how to welcome costumer. Fortunately there are some professionals and friendly staffs who help specially Samuel and Maria.

Service is no good, seen them talk and play ,don't help customers.