Family Mortgage Company of Hawaii Inc.: Jon Kimura & Donna Dodd Kanoelehua Ave Suite C, Hilo

The way Jon does his job made me extremely confident and comfortable during this loan process. His knowledge, determination and politeness made him pleasant to work with. I'll surely recommend him in the future to others for their mortgage needs Simon B Torres Jr

I worked with another mortgage company for over 4 months who never returned my calls or let me know the status of the mortgage I was trying to acquire. My realtor kept saying "no worry" but my hopes were failing because of the many months that passed. Someone suggested I contact FAMILY MORTGAGE and there I met Jonathan Kimura. Of course, I wasn't the easiest person to work with as my hopes were diminishing of ever obtaining the house I was looking at. But Jonathan listened, was upfront and honest about my situation, and he tried. Lo and behold! Jonathan found me a mortgage lender. Long story short.....Jonathan's honesty, knowledge, and commitment in the mortgage process made it happen for me. Even if it didn't, I was more than thankful for his honesty and care during the whole process. Thank you to Jonathan and staff at FAMILY MORTGAGE.

Please read below and find out what Jon has done for me. He had only ask that I complete a review for Family Mortgage! It can't be enough for what I owe this humble man. I just wanna start off by saying I'm very thankful and appreciative! Because of Jon I am now a homeowner! Jon was so patient with me and answered all my questions promptly. Jon understood me from the start. He understood how I "operate", how I processed information. If I needed clarification he was more than happy to explain until it was clear to me, even if he needed to repeat himself. Jon kept up with me and my research to find a home and never gave up on me. Jon is so accommodating that he even went along with my busy work schedule to get things done. To the point of working late afternoon on a Saturday. I admire Jon and his hard work! The entire process has all of a sudden became unbelievably quick. I recommend Jon for everyone out there like myself who has deadlines/goals to meet. I recommend Jon to those people who are stubborn like myself who need to be told step by step of what needs to be done and how it can be done (you just need to listen and want it as much as I did). He's straight forward and very knowledgeable! He's super efficient and well aware of all happenings! He just amazes me! It still hasn't set in yet, that at this very moment because of him I was able to do something so life changing! Thanks to Jon I am proud to say that I've accomplished the biggest, happiest, and boldest move of my life. Words cannot explain the overwhelming thanks I'd like to give him!

Jon made things easy to understand for me, being that I am financially illiterate. He’s very personable and worked around my schedule. I felt like he had my best interest in mind. Initially, I thought working with these popular online companies would be in my best interest. The online company could not understand the little details that living on an island pose. So after hitting road blocks with the online company, I decided to talk to Jon. Jon was able to lay out the facts for me and let me make the best decision for myself. He helped me to save money and I felt comfortable with the outcome. Do yourself a favor and work with a local company that knows your community.

Being our first time buying a home, it was great to work with Jonathan and the rest of the group over at Family Mortgage. They were all very respectful, knowledgeable and was always looking out for our better interest in buying a home. They’ve been very patient with us throughout the process while keeping in close contact with us via phone or email on updates and anything involving the loan application. All in all very happy with the services provided and help given to us!

We saw a beautiful home that just was a dream come true. Being retired, and already owning two properties, we knew that getting a mortgage would be a challenge with a capital C. Working with Jonathan Kimura and the Family Mortgage Company was a godsend. Jon figured out a way to get funding and found the right funding institution for us. He was ever patient, pleasant, and willing to answer questions. I highly recommend seeing him to make your dreams come true.

Jon made this process very smooth and stress-free! He was always quick to respond to any question I had! He also was awesome at explaining everything in a way that I could understand. I’m Definitely recommend Jon to all my family and friends who are interested in purchasing a home from now on!

As a first time home buyer I was unsure about nearly the entire home buying process. But working with Jon made things so much easier. He went above and beyond. From searching for the best rates from lenders to helping me out finding home insurance. I wouldn't be in the position to close on a home without all his effort. Highly recommend for anyone buying a home on the big island.

Jonathan is very professional and knowledgeable. He takes the time to explain each step of the process and is always available to answer questions. I highly recommend Johnathan Kimura and Family Mortgage.

As a first time home buyer, I was totally unprepared to proceed with what would be my largest and most important financial decision. Coming to the realization that I was going to need more help than the average loan officer working bankers hours would provide for me, I contacted Family Mortgage Company. Donna Dodd worked with me through the process, answering my calls for help both day and night, 7 days a week! Donna always looked out for my best interests by advising me of what to do and what not to do and I cannot thank her enough for helping my dreams of homeownership become a reality!