Falls City National Bank W Front St, Falls City

I am very grateful to Falls City National Bank for their help with our interim construction loan. Their expertise and caring way they did business put us at ease and made us feel comfortable and confident as we took this very big next step in our lives. Would recommend them to anyone and look forward to working with them again on all our future banking needs.

I have been with FCNB for 30 years Eagle Creek branch never had a problem . Mr Sekula and his team are. A 5 star team allways .

We’ve been banking with Falls City National Bank Eagle Creek Branch for about 4 years now and we live an hour away in New Braunfels but we wouldn’t think of taking it business anywhere else. We have never had a single bad experience with this bank or anyone who works there. If anything they have jumped through hoops for us to get transactions done as quickly as possible Cuz they know we live an hour away and that my husband works 90 his weeks. Anything we need financed gets done through them and Roger and Kathy are the perfect team to make that all go smoothly. If you treat them with respect and you pay your loans and keep your account in good standing there they will move mountains for you but will also let you know financially based in your debt to income ratio what you can afford to finance. We highly recommend them if you want that small town Texas hospitality! They are worth the drive if you don’t live close!!

I would give zero stars if it would let me. The mortgage loan department is completely unorganized and has not updated their policies since they opened. I would recommend going anywhere else for your lending needs as this bank does not know the meaning of customer service and has not interesting in doing the right thing for the borrower. AVOID THIS BANK AT ALL COSTS

I see people complaining about hours and service. If you want to be treated like a number at a big name bank, then bank with a big name bank. I use the Eagle Creek location, everyone is very professional with a small town atmosphere and one on one banking needs. I've had big name banks in the past and never got anywhere. This is my bank from now own. Good service, professional and friendly staff.

After talking with a teller on the phone, I drove to the Fall City location. Once I got to the location (20 mile drive) I was told that only members would be able to receive the service (cash to coin exchange) I had called about earlier. I asked to become a member then and start an account. At that point I was told they would not provide service even after becoming a member. I was also told a much higher amount was required to open the account than what is in their publication. Very poor experience - if you need a bank that is willing to help you look elsewhere.

I love this bank. Very courteous staff. They even call us when someone comes in to cash a check to make sure it was valid.

Unless you can take off work just to go to the bank don’t bother with this place. Hours 8-330 and they aren’t open on saturdays. Only people who bank here are people who don’t have 8-5 jobs apparently. They used to be open saturdays but changed that recently.

Nice place friendly people are there to help you out!

Outstanding Bank! Of the People, By the People & For the People!