Fairway Independent Mortgage - Kimberley Lynn E Main St, Monroe

Kimberley and her team are fantastic! They walked us through the entire process and kept us informed and updated. We had a 2-week closing date as she makes sure you go through the underwriting process that other lenders save until you find a home. She talks to the seller's agent and really advocates for her clients. She loves challenges and it's clear she loves her work and is very efficient. Felecia worked closely with us to get all the documents submitted and we couldn't have asked for a better team. Definitely will only go through her for any future purchase and strongly recommend Kimberley and team (especially Felecia).

This was my first experience with a refi and didn't expect it to go so fast! The communication throughout the process was great and I needed it. If ever I need a mortgage broker I will definitely reach out to Kimberly.

Kimberly and her team have helped myself and clients in many transactions over the years. They have proven time and time again to deliver top notch service with unparalleled timeframes. Thanks Kimberly!

Kimberley Lynn is great; she was always in constant communication with us.

I couldn’t have asked for a better lender. Being first time home buyers, we didn’t know a ton about the approval process. But, Kimberley helped walk us through it every step of the way! She answered all of our questions (despite how ridiculous some of them probably were - haha!!) and made us feel comfortable and taken care of. And she locked us in at an incredible rate! I couldn’t recommend Kimberley and her team enough! 10000 stars!!

Big thanks to Kimberley Lynn and her Team! They made getting our dream home very easy and I would strongly recommend them to anyone!

Kimlerley Lynn and her team were prompt, courteous and very pleasant to work with for our refinance. We were able to complete in approx 30 days. As they helped us to refinance a few years ago and were very happy, we went back to them for this refinance.

It’s taken me some time to add this review and it’s a long one, but I feel it’s important. Be very wary of Kimberley Lynn of Fairway Mortgage. In my situation, Kimberley acted in a way that was highly unethical. Sadly, because of Kimberley’s fast talking pleasant personality, there are surely other buyers that she has steered in a direction that wasn’t in their best interest. My real estate agent recommended Kimberley, however, as I began the process I became increasingly uncomfortable with Kimberley for a variety of reasons; the rate lock, her repeatedly asking me if I wanted to purchase PMI Insurance (even though I was clear that I wanted to put 20% down and was not interested), etc. Because of this, I decided to contact the lender that held my most recent mortgage, as I had no problems with two prior loans with them. They offered a better rate. I contacted my agent to let her know the issues with Kimberley and that I had contacted my previous lender. Unbeknownst to me, after our conversation, my agent contacted Kimberley and I subsequently received a call from her in which she said Fairway would improve the rate and lock it in. Even though the rate wasn’t quite as low, I told Kimberley that I would continue with Fairway. It’s ironic now that I felt an ethical obligation, as they had already spent time starting the process. My agent also reassured me that Kimberley was trustworthy. As it turned out, without any disclosure in our phone conversation, Kimberley simply charged me for a buy down of the rate and was untruthful about our conversation in a subsequent email. I have a credit score in the 800’s, was putting 20% down and had a very good rate offer from my previous lender. If she had said that the way they could lower the rate was to charge me; I never would have agreed. When I let my feelings be known, she promptly forwarded an email previously sent to me, in which she had included the discount. Regrettably, I blame myself for not paying close enough attention to her email, as I believed what I was told on the phone. I should have insisted that she go over the disclosures by line item, in person. That said, like many buyers, I’ve only bought a few homes in my lifetime. With changes in technology, these transactions, which are the biggest of our lives, are quickly emailed back and forth using terms for which many of us buyers are unfamiliar. As such, it’s incumbent on the part of the professionals to be very transparent and ethical. It wasn’t until I got to the end of the process at the title company that I asked for an explanation of the listed cost. First American Title was very through, which should have been the process at Fairway. My biggest regret – ignoring my initial gut instinct and continuing to work with Kimberley based on the reassurance of my real estate agent. Sadly, we’re never too old to learn another of life’s lessons.

The KLynn team at Fairway provide such great customer service and always available to help answer any questions. Since we had a quick close (2 weeks), I had several nights on the phone with Alicia trying to get everything worked out to close on time. This is one of the only lenders I know that can actually close in 2 weeks. Kimberley made sure to stay connected with my whole purchasing team during the entire process to ensure we were always on track! This was also my 2nd time using Kimberley.

LOVE working with Kimberley and her team! 5 stars all the way... So professional and they kept me up to speed on my refinance at EVERY step! Solid work, ladies!! Thank you for everything!