Fairway Independent Mortgage Corporation Lois Dr, Sun Prairie

I had an excellent experience with this lender. My loan officer was amazing (Mr. Robert Martin)- could not have asked for a more professional, respectful, and communicative person to work with. From my first contact to the signing day, Bob was there every time I had a question, had to "check the numbers" or simply to ask for advice. He was transparent regarding the rates I would get, the cost and the different options. He was always prompt with his answers and really just a genuine, honest person to work with.

Our experience working with Bob Martin over the past several months was nothing short of remarkable. He treated every interaction as a relationship, and coached us through all of the complexities in the home buying process. Bob was always reachable when we needed him, and went the extra mile (even at 9 o'clock at night), to ensure our offers were submitted on time. He established a tight relationship with our realtor, which made the home buying process simple and seamless. Bob treated our experience like a relationship every step of the way. We highly recommend Fairway and Bob Martin for your gome buying experience.

Joan was great at helping us with our unique situation. She guided us efficiently every step of the way and is the nicest person to work with. We were so pleased to be able to close so quickly thanks to her efforts!

My husband and I were first time home buyers, so this process was very intimidating at first. Joan was easily reachable, she answered any and all of our questions that came up, and she didn’t make any us feel like the questions we had were silly questions. Throughout the process, they were very transparent with numbers so we weren’t surprised on closing day. We also received a nice email timeline with tasks to complete, all of our signing was done electronically so we could complete at our own pace.

Hands down I would request to work with Heather M. She is the real deal. Her communication is the best and she is very efficient. She communicates very effectively and she is great at explaining things to you that you may not know or understand. Heather talked me through each step of the process and was determined to get my family the best rates possible. She was also very determined to get my family into our dream home and even before the holiday. My file was a tough one but Heather gave it 150% and my family could not be more appreciative! Do yourself a favor and work with Heather!

We worked with Bob Martin on our home purchase and he is phenomenal! He worked proactively to help us navigate every hurdle. He did research, he set meetings, he made calls, and he always answered our questions with clear instructions. If it wasn't for his efforts we wouldn't have been able to close on our house. We are grateful!!

I have now purchased two homes with Heather Mitchell and she is amazing! She helped me pick out the loan that was best for my needs and responded anytime of the day and weekends with any questions I had. Will be recommending her to family and friends!

Can't recommend enough. Switched to Fairway with Heather after Dane county credit union kept giving me the run around. So easy, fast, efficient, I would hesitate to come back here.

Joan and I have been working together my entire real estate career, over the last 17 years. I know that when I refer customers to her, they are in good hands with someone who will provide accurate expectations, excellent communication and outside the box thinking for those tricky deals. Highly recommend! If you need a loan, just phone Joan!!

Robert Martin is stellar! We were quite nervous going in to the house buying process. Robert (Bob) walked us through the entire process and always made sure we understood exactly what was happening and how to do what we needed to do. He didn't mess around. He was there to answer every question we could think of. My wife and I are so very impressed with the high level of service we received.