Fairfield County Bank Main St, Ridgefield

Walking into the sweet little branch office in Ridgefield, I was met with such a warm welcome and a very friendly staff. Most of my banking needs are easy to do online, however this one task needed to be done in person. The process was seamless and their professionalism combined with their outstanding customer service is a winning combination.

In a day or even small banks are being acquired by the large, there are moments that bring us all home. Deborah Przewlocki, VP, Branch Manager of Fairfield County Bank‘s Ridgefield Main Street office has gone above and beyond what people currently perceive their call of duty to be. Not only did she spend time in discussion but she made sure that she looked at details and helped find resolution for the issue at hand. Instead of being concerned with how many people she could serve in the course of an hour, she treated us as if we mattered. Thank you Deborah! You are a gift to our community and we are glad that we bank with you. (My mother asked that I send her gratitude to you as well.)

My business account has been with Fairfield County Bank for four years and they are amazing from the teller line all the way to management including Debbie P. Who always goes the extra mile to help us and all her clients!

FCB is simply the best. Their customer service and community involvement uplift the areas where they do business. My usual branch is Main Street in Ridgefield. Each individual there is kinder and more helpful than the next. This comes as no surprise as their leader Kathy Graham is the embodiment of all that is good and right with Fairfield County Bank.

I have been a customer of Fairfield County Bank for many years. There have been several instances where I needed customer support to access my accounts and use my debit card while traveling. In each and every case, there was always a patient helpful representative from the bank to solve my problem! In fact, I have relocated to another state yet continue to maintain my accounts at Fairfield Bank because of their superb customer service!

When I enter FCB's Main Street office my first impression is of a professional organization with competent staff. Quickly you realize how helpful and friendly everyone is. It's a pleasure doing business in a bank where you feel comfortable, deal with competent people and don't feel as if your just another face in the crowd.

In 2009 when I was opening my business, Interiors & Designs by Ursula, I also opened up my business account with Fairfield County Bank. Best move I ever made! The downtown office personnel are beyond helpful and super knowledgeable about my banking needs.

Customer service is beyond, beyond the best. Kathy and Diana, and the entire Main Street group, are so knowledgeable, efficient, kind, friendly and helpful. I have business accounts at FCB and FCB has been very helpful during the craziness of Covid 19. This is the way banking should be !!

The Ridgefield Main St branch of Fairfield County Bank deserves kudos for treating their customers like family. Most banks, while friendly, miss the mark when it comes to making their customers actually look forward to going to the bank.

I find the Main Street Branch to be a partner in many aspects - personal and business. I enjoy being greeted by name and feeling like I can ask any question that may be on my mind. Thanks FCB Main Street Ridgefield!!