Experian Anton Blvd, Costa Mesa

I tried calling them to discuss particular issues with my credit report, however, can’t get past their automated answering system.

STAY AWAY FROM EXPERIAN!!!!!!! I SIGNED UP FOR BOOST AND THE NEXT MONTH THEIR COMPUTER DELETED MY BOOST AND SAID I DEACTIVATED MY ACCOUNT, WHICH I DID NOT DO. I TRIED TO RENSTATE IT AND SAID IT DID ,AND IT DEACTIVATED IT AGAIN. THEN LOWERED MY SCORE MORE THEN THEY INCREASED IT FOR BOOST?? CANNOT CALL AND GET A PERSON AT EXPERIAN AS THEY ONLY GIVE 2 CHOICES THAT ARE AUTOMATED AND NONE FOR OTHER ISSUES. THE EMAILS THEY SENT ME ARE ALL "NO REPLY? ??? I TRIED EVERYTHING AND ALWAYS A PERSON IS NOT AN OPTION???? MY CREDIT SCORE HAS ALWAYS BEEN OVER 800 AND NOW I AM BELOW AND NO OPTIONS FOR FIXING THIS MESS THE YDID DO TO THERE BROKEN AUTOMATED SYSTEM AND EMAILS NOT AVAILABLE. THERE WEBSITE , I WAS UNABLE TO FIND AN EMAIL TO SEND ANYTHING TOO ALSO???

Terrible. No human assistance available and since they control ones credit, we're boned. I see reviews Claiming they spoke to a person, how? In think im a pretty smart guy and I have yet to find a human.

You can't dispute online and good luck calling office number nobody answering the phone. Get better result caling to a frying pan. Why you still in business if you dont want to talk to the people ?

Unlike Transunion and Equifax, Experian neither encrypts data sent to them, have a security certificate, nor utilizes SSL technology. Experian commonly deals with sensitive customer personal information like social security numbers and date of birth. I have already contacted Experian by phone on August 23rd, 2016, to inform them of the omission. However, since I doubt anything will come of it, I'm contacting multiple organizations to spread knowledge of their negligence. With such security vulnerabilities, the risk of hacking and identity theft is much higher and compromises an individual's most sensitive of personal information. An organization that has access to such information should be held to a higher standard. As large as a company as it is, neither ignorance nor insufficient funds should be an excuse. Choosing to be negligible with such highly sensitive information is the same as choosing to be negligible with the privilege of the handling of such. Please spread the word. Otherwise, they may continue to "sweep this under the rug".

Constantly delinquent on payments. Taking them to collections.

Unethical company determined to repress me. Experian does not obey the law nor does it honor my rights. Experian will report outdated, unverified information, and will even reinsert data that has been disputed and deleted. Having lived in the southeast before, where Experian headquarters are, I can speak from experience when I say that I "feel" that Experian uses it's office to oppress individuals based on their gender, race, and religion. I wish I did not have to deal with them.

I needed an AutoCheck VIN # report yesterday (Sunday) on I car I was interested in buying. Experion's AutoCheck took my money and did not give me my report!!! I emailed this Customer Service and they replied Only work M-F 8AM - 7PM! Weekends are when most car transactions happen and these idiots don't even offer off-shore customer support. I lost the car to someone who used CarFax to get the needed history info. I am switching to CarFax for reliable 7 day a week VIN reporting!!!

Only rated because I had to. But do not come to this location if your trying to get ur credit report. They need to emphasize more that this is more of a corporate/business site and not for customers. I got there and they sent me to their other location. It was not far and they provided a map but wouldn't hurt to try harder

I spoke to 7 different people to get my refund back they refused to cancel my account and husband account they have the worst customer service ever I wish I could give them no stars. DO NOT ever deal with them. They STILL MONEY.