Experian Experian Pkwy, Allen

This may be the absolute worst company in existence. No way to talk with anyone on the phone, terribly inaccurate reporting, horrible dispute resolution process. And they don’t care at all because they are paid by the lenders, not the consumer.

Sent me a letter saying someone changed my name, address, or social security number. Called them to inquire and after 20 minutes on hold they hung up on me. Very disappointed. Can't talk to anybody. Someone in Washington should regulate these private entities!

Experian Credit Office in Allen, Tx. are so deceitful and screw so many people just to make bucks like selling unverified information to third party credit low life's and so banks can offer the highest interest rates to the consumer, meaning we The People. Something needs to get done about this because they are breaking the laws. This also means the other two reporting agencies are doing the same. It's an ever lasting NIGHTMARE ! IT'S SO MUCH FRUSTRATION AND TIME CONSUMING TO FIX WHAT THEY DID. We all need to follow up and get these companies to follow the law instead of ruining people's lives and credit. Deborah Walker

They charged me for 10 months as a premium member while I had canceled my membership more than a year ago. When I try to reach them, they kept me unanswered on the line for 2 hours to intentionally make me disappointed. After two hours, they said that they can return only the last charge!!!! Do not work with them at all.

This might be the worst company! They want you to mail all personal information. Security should be number one, mailing everything but a blood sample is NOT SAFE!!!!The fact that you are unable to speak to a human is also VERY very POOR !!! The government should shut this institution DOWN!!! If you can’t not speak to someone regarding fraudulent information then you should not EXIST as a company!!!!

Consumers are ignorant of their credit its laughable at the things im reading in the reviews. Ppl blame the credit bureaus i stead of taking responsibility for their ignorance. Ppl are ignorant at what the credit bureaus do and their processes in order to protect sensitive information. Everything a consumer needs can be done online, but we are too lazy to go through the processes

EVEN one star too many !( It's Number 1 WORST company of USA ! Experian makes money in America but avoids to pay taxes in America and TALK to American people about the service they ripping American people OFF !((( All phones are covered by answering machine ! There is no-one to talk with ! When they loose your data it's your fault! When they are mess up your credit score it's again your fault ! You are Quilty in all ways to theses company that again hiding in Ireland not to pay taxes and avoid to be responsible for the mess they are creating ! I wonder when the Authorities start to protect American people ! ? ? ? ? ?

There is no option to speak to a person at any point. Also, you’ll need to add pound after typing your SS, this information is not given in the recording. If I could award zero stars, or somehow negative, I would.

Do not sign up for the "dark web" monitoring service. When you do a check on the "free" service it tells you there are one or two instances of your email and passwords on the "dark web." But if you then sign up for the subscription service, the "dark web" check comes back with nothing! Then hold times for the phone number to cancel the subscription service are over 30 minutes!!!

This company is awful! Their customer service representatives are difficult to understand and unpleasant. The ridiculous hoops that they require you to jump through in order to change personal information is horrendous. The frustration that cause is immeasurable and should be criminal.