evolve Federal Credit Union - Myrtle Ave Branch, El Paso

Don’t use the ATM here! I went to make a deposit over the weekend and the ATM ate my check and didn’t deposit my money or return the check to me. I was told I have to contact my bank to file a dispute when it’s the Evolve ATM that is at fault. I just wanted my check back so I can go to an actual functioning bank.

I needed assistance with a Cashiers Check. The teller (Ivette) could not have been more helpful. I had never been to that branch yet they treated me like I had done business there for twenty years. Ivette explained everything and I had my check and was one my was in less than ten minutes.

I spent days working on getting my car refinanced with Evolve FCU. My experience here was extremely aggravating. I consider myself a very patient person, but this was overwhelming. Honestly, this was Bait and Switch. Over and over I was told things were going to be a certain amount, just to be told at the end that I would be paying more(**For things they never even mentioned before**). Time after time they neglected to let me know in advanced of additional fees and charges prior to me submitting any application. It was a complete waste of time. Please PLEASE be careful with these guys. You can't trust them.

This is the slowest working bank I have ever been to. There is one teller 10 people in line and 3 other employees Walking and sitting around. Thank Gooodness this isn't my bank. I just came to make a deposit for someone else.

Have been banking with for years, and all off a sudden they like to automatically add your cards "fraud" list without any explanation. These over dramatic security measures to get a new card and pin are desperately exaggerated.

Branch on Myrtle allows ATM alarm to ring for days without stopping, right underneath our windows. In Day 5 as I type this. Working with mgmt to fix the problem. Fingers crossed... Hope to come back and be able to add more stars. UPDATE: Problem now fixed

this bank is extremely aggravating and slow, ive been here for nearly half an hour waiting to withdraw money for somebody else, there are a bunch of cars waiting in line its so ridiculous

Their system is always down and their ATM never works. I do not recommend Evolve.

Terrible customer options when it comes to payments. They don't take debit.