ESSA Bank & Trust Palmer St, Stroudsburg

My debit card was deactivated on March 28th. I am yet to receive my new card which should have been sent 3 weeks ago. When I called and expressed my frustration, I was told to lower my voice or I was going to be hung up on.. I was hung up on 4 different times. I was also told I can buy a temp. Card for $5. The gaul to charge me for a temp card when mine has been sitting in the corporate office for 3 weeks now and I did nothing wrong is horrible. Do your bankingnelsewhere.

Worst experience at the main st Stroudsburg location. Zero customer service skills and very disrespectful staff. The staff at the Weis location was the same. Would not every recommend banking with them

Bank from the Stone Age. Avoid at all cost. Web site is riddled with errors, extremely limited features and so unreliable. Some of the customer representatives I've spoken to have been rude and frustrating to deal with.

Friendly staff, lobby is still closed for average banking needs though