EquityReach Mortgage Solutions Camino Mercado, Arroyo Grande

Do yourself a favor and avoid this company at all costs. I was a seller and still had a terrible experience with them. Their underwriter made a mistake for our buyers. They basically approved them for a loan amount that they couldn't afford. We were only days away from the loan being funded and they told the buyers that they couldn't fund the loan because of debt to income ratio (which they should have caught at the very beginning of the process). They basically painted us into a corner because we absolutely had to have the house sold in a certain timeframe. Since we were so far into the process, we would not have time to start over with another buyer. The only way the loan could fund is if the buyers bought points... $15,000 worth!!! Legally, the buyers were only allowed to contribute $8,000. Since this was 100% the lenders/underwriters mistake, they should have opened up their checkbooks and fixed the problem. Unfortunately, they only gave half of the $7000. My Realtor contributed around $400. So I, as the seller, had to absorb $1500. There is absolutely no reason that this expense should have fallen on me, but I had no other choice because of the timing. I am VERY disappointed with how they handled this situation. PLEASE use another lender because they will stab you in the back. My realtor said she would not ever be using them again either.

We just closed on our new home loan. EquityReach made the refinance process so easy and painless on our end. Working with them was a breeze. Their customer service was prompt and communicative. We had put off refinancing because we thought it would be a difficult/expensive process but that did not end up being the case at all. We are looking forward to our new, much lower mortgage bill. Thank you to the EquityReach team, we will recommend to anyone who asks.

Mark and his professional team got right to work on my loan, I was pre-qualified the same day. 30 days later I was signing loan docs, and was officially a homeowner. The whole experience was truly phenomenal, they made me feel like I was #1 priority, and went above and beyond my expectations. I highly recommend Mark and his wonderful staff, I have purchased homes in the past, but never had I had such a amazing group of individuals working on my behalf. Thanks Equity Reach for being there for me, and my family!

Wow! Mark, Aymee, and Angie took helpfulness to the next level when they worked with my wife and I to buy our first home last month. Mark has decades-long experience in lending, and he always gave clear explanations when answering my many questions. The team answered phone calls immediately—no need to leave a message—and communicated quickly by emails and texts, too. Our financial situation changed significantly right before we were about to close on a home, but the EquityReach team took it in stride, without a hint of resentment for the extra work we’d caused them. I’ve recommended the EquityReach team to my friends and family (one has already become a client!), and I would recommend them to anyone else, too. The team’s goal is to “exceed expectations,” and they did!

Mark, Aymee, and Angela were all fantastic to work with. I was a first time home buyer, and Mark gave me some great advice on how to purchase a home responsibly, and to do it in a way that will save my wife and I a lot of money. Through their tireless efforts we were able to close on our house in about 20 days! They were organized, prompt with communication, and just a pleasure to work with from the beginning to the end. I cannot recommend these guys highly enough! :)

Mark and Aymee are professional loan officers. They were able to answer all my questions and were quick with the documentation and always met deadlines needed for closer to happen on time. A wonderful experience with Equity Reach. I was referred to them by a close friend and every experience has been pleasant, honest, professional, and transparent. Always went above and beyond what was needed to be done.

Mark, Aymee, Angela, and the whole team went above and beyond for us. We chose another lender in the beginning of our home search process and were so disappointed in the lack of communication. We called Equity Reach and were blown away by their amazing care for us and constant communication. We would never go with any other lender but them and you will not be disappointed if you do the same :).

A very professional and knowledgeable team. We used EquityReach for a refinance on our old home and then also to purchase our new home. The team is very responsive and really know the ins-and-outs of the business. I had lots of questions and they answered with expert advice. As well, the rates are lower than most others can offer. But really the people that work here are what matters most - they know their stuff. We had several hiccups from our buyer's other lender but my lender, EquityReach, was able to handle the bumps very professionally and make it all work. Thank you!!

Very thankful for the support of EquityReach Mortgage Solutions, I was able to refinance at a very competitive rate. Their service and systems provided for a very smooth and timely completion of the loan. Very grateful.

EquityReach Mortgage Solutions exceeded all expectations as they made the refi process seamlessly easy. Mark eased all of our fears from the initial phone call as he determined our ultimate goals and worked his expert strategies to successfully achieve them. Thanks to Mark and Aymee for guiding us and providing an electronic forum that made paperwork easy and quick. And thanks to Maricela and Angie for providing great customer care while ensuring the refi package was correct and complete. Wow!...less than 30 calendar days from phone call to signing final docs. EquityReach should be your first and last stop for any mortgage solution, so look no further!