Equity Bank N Rose Hill Rd, Rose Hill

Dont bank here. Ive been locked out of my account on there mobile app and websites several times in 3 days. Customer service doesnt help much either. Hours are restrictive at best and hard to get ahold of most of the time. Ive been hung up on several times while calling there customer support for information.

The jury is still out so to speak on whether I'll keep my accounts here much longer. I have a loan that'll be paid off soon, that'll be my hard decision time. Definitely not the same place since the new owners took over. Many of the options once available, no longer are and those that remain seem to nickle & dime you to death. Shame, I opened my account at RHSB when I was a kid. Oh well, it may just encourage me to find better deals after all.

I have been baking here for 40 years. Never been disappointed. Anytime I have had issues with the App on my phone I make one phone call and minutes later it is up and running. I highly recommend.

I too have cancelled all my accounts that I have had here for 30+ years, the hometown atmosphere has gone. ACH vendors were not notified in a timely manner, I was never notified

Well I saw a CD account that I was trying to get set up with the company and I was told that I couldn't have an account with no explanation which already tells me that they have poor customer service which tells me everything that I need to know and won't be doing business with these people.

We came from a bigger bank and was treated poorly. Walked into here and was treated with nothing but kindness. Very happy with them and will be with them for a long time coming.

Fees, fees, fees. I am closing all 3 of my accounts. one of them was 54 years old. New ownership has changed everything. No atm's except by the bank itself.

The ladies at the front counter are the best. They always help me with whatever I need and always make me smile. Thanks ladies for doing a great job.

Very pleasant people to work with. Great banking experiences!