Enrichment Federal Credit Union Schubert Rd, Knoxville
5201 Schubert Rd, Knoxville, TN 37912, United States
https://www.enrichmentfcu.org/
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5:30PM
- Friday9AM–5:30PM
- SaturdayClosed
- SundayClosed
- Monday9AM–5PM
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- Payday Loans
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Reviews
M
I can't quantify the number of times I have been stranded out of state and not able to resolve the issues with this bank, due to severe internal miscommunication between their departments. I have also had payments vanish without any record, or at least that is what their card department tells me happened. With this high a fail rate I can't imagine how they are still in business.
Melinda, we hate to hear that your experience was not what you expected. If you would like to discuss the matter with our Member Experience Manager, you may reach out to her at 865.482.0045 ext. 1235. We look forward to talking to you and trying to resolve the situation for you.
C
Loved this bank in the beginning.. I have been going to this same bank for some time now. There is a African American woman ( Tia - I think her name is) who is EXTREMELY RUDE everytime I see her. She is not fit for customer service, However I still like Miss Liz from this branch. Hopefully customer service improves.
Thank you for your review, Corrie23. I am sorry you have had anything less than exceptional service at Enrichment. Would you be willing to tell us a bit more about your experience? I will be happy to speak with you or exchange email information. Please call Brian at 865-482-0045, ext. 1231, or email [email protected]. I will be happy to pass this information on to the supervisors so that we can resolve this to your satisfaction. We would like all our members to be happy, and I assure you I will do whatever I can to assist you. Thank you again for giving us this information.
J
Customer service is severely lacking at this branch. Tia is the absolute most rude person I have ever dealt with and this has happened on multiple occasions. I always go in positive and patient as my good friends are also employees with this company but, she speaks to you like an incompetent child and she is very rude. She doesn’t need to be interacting with customers.
Jessica, thank you for contacting us. We are taking this seriously and we will be addressing it with the manager of the branch. We want to do what we can to help resolve the issue. In the meantime, if there is anything we can do to help you, or if you wish to discuss the matter with us, please contact us at 865-482-0045, or by email at [email protected].
K
I have had an account at this credit union for over 20 years. The staff is always very helpful and friendly. It's nice to be treated like a person, and not just a number.
Thank you, Kamisha! We love our Members!
K
Sweet staff. Liz (teller at drive-thru) deserves a customer service award. She is so kind!
Thanks so much, K! We will be sure to let Liz know. She is truly is one of the best!
j
we have business account The staff is always very helpful and friendly and super nice , they will help you always , thank you very much .
Thanks for the 5 stars, jamra al! It's always a pleasure to serve you!
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FAQs
1. How to Get Hold of Enrichment Federal Credit Union?
You can phone them at +1 865-688-0866 or enter their website and submit your application form.3. How to Secure a Loan from Enrichment Federal Credit Union?
To apply for loans from Enrichment Federal Credit Union, you can submit your application form on their website or head over to the store. You may need to drive your car there when getting title loans. Explore our site to get some important information about title loans.5. What Should I Do When I Fail to Repay My Loan?
Loan defaults can lead to lawsuits and damaged credit scores. Get Hold of your lender when you can not repay the loan.
2. What Is The Location of Enrichment Federal Credit Union?
Their office is located at 5201 Schubert Rd, Knoxville, TN 37912, United States. View maps and get your direction to Enrichment Federal Credit Union.4. Is Enrichment Federal Credit Union an Agency or a Lender?
Enrichment Federal Credit Union is a Credit union offering different ways to financial stress. Enter our website to get online personal loans for unexpected expenses.6. Does Enrichment Federal Credit Union Offer Bad Credit Loans?
Yes. You are likely get loans with Enrichment Federal Credit Union if you do not have a good credit. It is also available to get installment loans for bad credit regardless of your credit scores via our website. You can also get more information about installment loans via our platform!