Englewood Bank & Trust S Mccall Rd, Englewood

Hello, Patrick. Please accept our sincerest apologies for your recent experience. Our goal is always 100% satisfaction, and we are sorry that we have not met your expectations. We expected both the Android and Apple apps to be released at the same time, but unfortunately, Google delayed the release of the app for Android users. Extremely high call volumes are causing our phone systems to crash intermittently. We are sorry that we have not provided you with the level of service you are accustomed to receiving. Our teams are working hard to resolve every issue presented to us. A team member will be reaching out to you soon if they haven't already. Thank you, and please know we appreciate all of our customers and your feedback.

Hello, Patrick. Please accept our sincerest apologies for your recent Mobile Banking experience. Our goal is always 100% satisfaction. Someone from the bank will be contacting you shortly if they haven’t already. If you have any questions or concerns, please contact us at (941) 475-6771. We are available by phone Monday – Friday, 7:30 a.m. – 6 p.m. and Saturday, 8 a.m. – Noon.

Hello Rhonda, Please accept our sincerest apologies for your recent experience. Our goal is always 100% satisfaction. Someone from the bank will be contacting you shortly if they haven’t already. While no new Bill Pay payments or changes may be made from April 1 to April 11, 2022, all payments set up prior to 7 p.m. on March 31, 2022, will pay as scheduled. We are updating our primary bank operating system – the largest upgrade in our bank’s history – to bring you the latest technology and state-of-the-art security. Most system enhancements will happen behind the scenes. However, some of the services you use may be affected. We apologize for the inconvenience. For more information on our upgrade or assistance with the Bill Pay system, please visit our website, call us at 941-475-6771, or stop by any branch. We are dedicated to making this a smooth experience.

Hello, Bob. As a local, family-owned bank, we understand the importance of excellent customer service, and our goal is always 100% satisfaction. Our team works hard to provide high-quality, professional service while safeguarding against the ever-increasing threat of fraud. We are sorry we did not meet your expectations. Please call us at 941-475-6771 if you have further questions.

Hello Pat, Thank you for the five-star review of the new Englewood Bank & Trust Venice office! We are proud to have friendly, enthusiastic people, like Laurie, on our team. We appreciate you taking the time to let us know about the great service you received. Thank you for your kind words and for choosing Englewood Bank & Trust for your banking needs.

Thank you for your kind words and taking the time to leave a 5-star review. We are happy to offer different options to provide flexibility for busy Floridians. Thank you for banking with Englewood Bank & Trust!

Please accept our sincerest apologies for your recent experience. Our goal is always 100% satisfaction. We are sorry our Online Bill Pay does not meet your expectations. Someone from the bank will be contacting you shortly if they haven’t already. If you have any questions or concerns, please contact us at 941-475-6771 to discuss banking options.

Thank you for taking the time to leave us a 4-star review. We are dedicated to offering the products you need, as well as providing excellent customer service. We offer many different convenient ways to pay, including Online Bill Pay to pay a person or business online without writing a check, and Person-to-Person Payments (P2P). You can learn more about our payment options at https://www.englewoodbank.com/personal-banking/online-banking/ways-to-pay or by visiting any branch office. Our continued success depends on our ability to select, hire, train, and retain the best employees. We offer ongoing training to assist our employees, and we will continue to nurture a culture of excellence. Thank you for reaching out to share with us that a new employee did not meet expectations. We appreciate you letting us know, and we will follow up.

Hello Scott, Thank you for the five-star review for Englewood Bank & Trust. We are proud to have enthusiastic and motivated people, like Michelle, Melissa, and Kristine, on our team. We appreciate you taking the time to let us know about the great service you received. Thank you for your kind words and for choosing Englewood Bank & Trust for your banking needs.

Thank you for the five stars. We appreciate you taking the time to leave a review.