Energy Capital Credit Union Northwest Fwy, Houston

The service that Corynn Rhodes provided was excellent. The way she explained everything made the loan very quick and easy. As always it was a pleasure to do business with ECCU.

5 Stars to you!!!! You and Amy and all who had a part in meeting my needs and challenges, I send a big thank you! I am not only satisfied , moreover, 1 piece to the Resilience Living Connect nonprofit puzzle is now in place...great wonderful wheels to take us on this special journey we are on to connect with others in providing support to our youth and young adults in need. Our work is all around Igniting Smiles to Brighten Our World and Getting Outside in our Natural World. I know because of your work along with Tim Brown from Joe Meyer's Ford Dealership, I am now holding a set of keys that will take us on the road to ignite the smiles of others and even venture into the special natural world. Hope you will join us in one of our campaigns. Corynn, as I thought about the words I wrote thanking you for your help I neglected to say, I thank Energy Capital in providing such special service with both you and Amy at the helm to help me in such a positive way. Your efforts to make me feel like my needs were special and that you would do anything to help me. meet my financial challenges were in all aspects in the purchase of this special car as well as joining :Energy Capital." Thank you!!!!!!!!! Adele Arnesen

The teller is nice... But can someone explain to me why it is I can't withdrawal my own money. This bank is like 20-25 minutes from my house. I go into the bank to withdrawal my money and they said they can't.. Excuse me! Why not? That's my money and I am entitled to withdrawal it and how much of it I want when I want. I will definitely be looking for me another credit union to bank with, smh

0 stars if I could!! WHY is it soooo hard to make a payment?!!? When I first started my auto loan, they didn't even have online payment system set up yet- in the year 2016. And calling on to pay over the phone?! Be ready to waste 30 minutes of your time. Today- I keep getting hung up on from the waiting line.

Corynn Rhodes and the staff at ECCU are fantastic in every way. Whatever your needs, they are there for you. I got an amazing rate and even better service. Highly recommend this branch!

It was a pleasure working with Corynn Rhodes setting up our loan for our travel trailer. She made everything as easy as possible! Highly recommend this Credit Union.

Never answer the phone. Tried at least 10 times and held for over 15 mins each time before giving up. And $10 charge to make a payment on a loan is ridiculous. Will refinance with reputable bank as soon as possible.

ECCU has the absolute best customer service of anywhere that I have ever banked. Ms. Rhodes went above and beyond to have a loan approved for me in hours.

Commendable service. Quick response picking up the phone. Serena, you are the best! Thoroughly understanding the request and promptly addressing it. Rapid turnaround. Many thanks Serena and ECCU.

Have you aver just wonder what will happen if the people at this precise bank do not have a job especially the way to treat loyal customers I’ve been a customer for the past four years yesterday went into Just for to get few questions answer,I have Never been so mad in my life like yesterday I was looking in to a new account for my kids and the Teller was you got a leave we are about to close ,up this moment I am so disappointed with the customer service relationship that I have decided to withdraw my savings and close all my account and just move somewhere else where my money is appreciated and I am valuable as a customer.