Empire Auto Wholesalers Sullivan Ave, South Windsor

Very happy with the purchase we made last week from them. The staff was very kind and helpful towards us.

Entire experience was AWFUL! I am SO glad I did not purchase any vehicle here because if they don’t follow through with a sale I can only imagine what the service would have been like afterwards! Drove an hour up there for an appointment to sit and wait while the salesman tried to figure out what he was doing. A total of two hours there and NOTHING accomplished. Shame on this establishment! Any place that allows their employees to smoke while showing cars is a NO NO! I’d stay FAR away from this place!

This is by far the worst place of business I have ever encountered in my entire life!!! from "management/owner" all the way down to the "secretary" who "works" in the front but is always on her phone or doing something personal with no intentions of helping customers coming thru the door...the atmosphere is ridiculous lets not forget to mention freezing!! I felt bad for the few decent employees they had their who with no surprise are no longer there anymore!!! I was given run around answers and lies and was told for days and weeks on end that I was approved and they were waiting on the lender reps to get back to them for paperwork...well a month later I get a call telling me i can come down and fill out my paperwork and it was taking as long as it did because of the various employees that were there that are no longer there...to only come down there and the paperwork was in correct!!! At tht moment my deposit back is a ll i care for!!! Why did I do tht to myself???? still waiting for it....mind you found the sales rep tht was working there somewhere else and she got me into my car in 2 days!!!! I don't care how desperate you need a car DO NOT GO to this dealership you will regret it for the rest of your life!!! this place needs to be shut down and from what I hear from DMV they are well on their way from the list of complaints they are currently dealing with!!!

I came to empire a little reluctant due to reviews. But I must say, they are the REAL deal. They are upfront with their deals. Anyone is literally approved!!! They will definitely get you in a car before you leave. I'm extremely satisfied with my vehicle. They took the time to look at the car with me and if i had any discrepancies, it was taken care of. I will refer my friends and family to this place. Regardless of the reviews, take the time and go there. Everyone's experience is different.

Just purchased a 2015 chrysler 200. The best experience ever. Please go and check this dealership out. Adam the salesperson was awesome. I have not had any problems with my car yet. Friendly and knowledgeable service.

I've been inquiring about a vehicle on their lot for more than one month. Always through chat, no one ever answers when I call. I'm always assured the manager will call soon with more information, yet never does. Not worth the sketchy business I guess, best stick with a new dealership and buy certified pre owned.

The worst experience ever and money hungry . They will tell you an amount to put and when you leave they will call you and tell you that you need more money after approving you . They make you wait 3 weeks for the car aswell after getting approved . Sales Guys are the worst and shouldn’t have a job ! Don’t shop here

Working with empire was a great experience. They fight for their customer to get them the best price and monthly payments. Definitely recommend to someone needing a car.

Helpful customer service and really good cars to pick from on the lot.

2 weeks ago stopped in and filled out a application for a loan. Was told I would get a call in 2 days. I called them and they told me they would call me the next day if not the end of that day. I waited a week and 3 days. Called them again and was told they'd call me by the end of the day. No call. Very poor customer service. They told me they where busy with customers that came in and bought a car right away. Meaning, I am not as important as other customers.