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Emerald Credit Union Granger Rd, Garfield Heights

3.3
(10)Loan Agency
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13201 Granger Rd Ste 1, Garfield Heights, OH 44125, United States

+1 216-581-5581

http://www.emeraldgcu.com/

  • Saturday9AM–2PM
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4:30PM
  • WednesdayClosed
  • Thursday9AM–4:30PM
  • Friday9AM–5PM
CLOSED
    Emerald Credit Union 01
    Emerald Credit Union 01
    Emerald Credit Union 02
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    Services

    • Checking Accounts
    • Credit Cards
    • Loans
    • Savings Accounts

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    Personal Loans Near Me In Garfield Heights of Ohio(OH)

    Loan Amount

    $1000
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    • Bad Credit OK

    • Easy Requirements

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    • High Approval Rates

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    Reviews

    3.3/5.010 Reviews

    M

    Maxx Campbell
    1

    I have had the WORST experience there over the last few years. It used to be so well run and Customer Service was a thing. Not anymore! They no longer manage their own credit cards so can be of no asdistance! Run fast, run far.... take your money somewhere else!

    Response from the owner

    It sounds like you've experienced an issue with your credit card, and we apologize for that. If you'd like to discuss it in further detail, please reach out to our Branch Manager. Please note that we have always had a third-party credit card processor.

    d

    dan grenig
    5

    I have been a member since I had a job when I was 14. they have always gone out of there way to take great care of me . I just refinanced my home with them . karen worked her butt off to get me takin care of .

    Response from the owner

    Thank you for your membership, Dan! Please let us know how we may assist with any future financial needs. We're always happy to help!

    S

    SHAWNETT WILLIAMS
    1

    I went in with my son to open a joint and single SAVINGS account no debit cards requested and they pulled a HARD inquiry on my credit not a soft inquiry just to verify information but a HARD inquiry as if I was applying for credit, I've banked at numerous banking institutions and credit unions and never had my credit checked in the process of open a savings account and further more I've NEVER had my credit checked without my knowledge or permission....not good...not fair...I called and talked to the lady who opened our accounts and she said I thought we talked about that I told her we didn't and also I told her if she would have informed me of the credit check that I would not have opened the account because I didn't want them to pull my credit.

    Response from the owner

    As a part of our account opening procedure, we do pull a credit report. There is language explaining this on the membership application, and your signature does grant us permission to pull it. However, we apologize if the Financial Service Rep assisting you did not explain this in greater detail. Please contact our Branch Manager at 216-581-5581 option 0, if you'd like to discuss this further.

    K

    Kathy O'Brien-Carter
    5

    There's something to be said for a local small business (compared to the big banks). Friendly faces and efficient service are usually what I get when I walk in. Emerald was the ONLY place my 18 yr. old son could get a loan for a car; other places refused him because he had no credit (how do you get credit when you just turned 18?). Not only did he get the car but he also established a credit history which (4 yrs. later) is important for a young adult to rent an apt, buy another car, make large purchases. Can't recommend Emerald Credit Union highly enough!

    Response from the owner

    We're so happy we were able to assist your son with his financial needs. The kind words are appreciated, and thank you for your continued membership!

    K

    Kathy O'Brien-Carter
    5

    It is so easy to be swayed by all the offers of banking choices/card perks that come our way. When Emerald closed their Independence office, I thought "That's it....I'm switching." I loved the staff at this location and the convenience. While Garfield is an inconvenience (I live in Akron) I wouldn't switch! The staff here is friendly and most accommodating. When it was time for my son's first car loan at 18, he did not have credit which they completely understood. The gal who worked with us CELEBRATED the fact the this was his first credit transaction! We secured the loan but he made the payments despite living out of state. 3 years later he has paid the used car off, sold it and just a few weeks ago did all the work with Emily at Emerald to secure a "big boy" loan (Mom's words, definitely not his!) and we all were thrilled that he got the lowest rate around for his next-to-new truck! Emerald is family friendly and such a part of the community...which in this case, extends all the way to Akron! Thanks to all who make this an exceptional place to bank.

    Response from the owner

    We're not sure how your review flew under the radar, and we apologize for not responding sooner. Thank you for the kind words, and please let us know how we may assist your (and your son's) future financial needs!

    P

    Phylicia campbell
    5

    I love this Credit Union. Never had any problems. I refer them to any and everyone I know. They help us out as customers in such a great and helpful way. Staff always pleasant and helpful. Hope i get this hardship loan. They really offer alot when you bank with them. They have been great this whole 3-4 years I've banked with them. And hope they stay around a while.

    R

    Rick
    5

    I have had my account here since i was 3 years old Im always taken care of and would recommend this credit union to anyone. after reading these other reviews I believe that it is more customer being wrong than this place not doing their jobs. i have never had a single problem with emerald and know tons of people that feel the same way!

    Response from the owner

    Thank you for your continued membership! Please let us know how we may assist you with any future financial needs.

    K

    Kimberly Howell
    2

    My husband was pre-approved for a small car loan and three days later after we found the car we wanted Emerald Credit Union Underwriters denied the pre-approval the details was not clear, however, if a lending institution pre-approve and then take it back that does not look good on that lending institution.

    Response from the owner

    We're sorry for your experience. Please contact our Branch Manager if you'd like to discuss the issue further.

    F

    Farisha Davis
    5

    I have been a member since 2008 and I love this Credit Union. I get my pay check early and I have never had a fee to pay that I known of. I wish I could have gotten an unsecured credit card from them. Other than that everyone should bank at a Emerald Group Credit Union!

    Response from the owner

    We are happy to have you as a member, Farisha! Please let us know how we may assist any future financial needs .

    K

    Kari Sinclair
    1

    I use to recommend this credit union to everyone now I pray they don’t or didn’t go here. I used to love the way they knew your name when you walked in the door but that’s just not enough. I’ve been with them for a long time had A LOT of money come through there and even boosted my credit while a customer and yet still can’t get approved for any type of loan. I can get a loan elsewhere but just not here. So I guess that’s where all my money should be. Also I had a dispute with a purchase it’s been 3 weeks not information no call and no money. Fraud on my debit card they tell me I have to eat it because it’s under 50$ but they are aware that it was fraud. That’s my hard earned money we are talking about. They don’t care. It’s ridiculous. I’ve never been this unhappy with a bank I’m going to the bbb as well.

    Response from the owner

    We strive to offer the highest level of member service possible. If given the opportunity, we will do our best to help with your future financial needs.

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    FAQs

    • 1. How to Get Hold of Emerald Credit Union?

      You can reach them at +1 216-581-5581 or go to their website and submit your application form.
    • 3. What Products Are Offered at Emerald Credit Union?

      You may be able to get the following services from Emerald Credit Union. '
      • Loans
      • Checking Accounts
      • Credit Cards
      • Savings Accounts
      ' You Can get more information about online payday loans for bad credit with our platform.
    • 5. Is Emerald Credit Union an Agency or a Lender?

      Emerald Credit Union is a Credit union helping you deal with money worries. You can also secure online personal loans for unexpected financial events with our platform.
    • 2. How Do I Find Emerald Credit Union?

      You will find this company at 13201 Granger Rd Ste 1, Garfield Heights, OH 44125, United States. Open a Maps app and get driving direction to Emerald Credit Union.
    • 4. How to Apply for a Loan from Emerald Credit Union?

      To secure loans from Emerald Credit Union, you can submit your application form on their website or pay a visit to their office. You may have to go there with your vehicle when getting a title loan. Explore our site to get more information about car title loans.
    • 6. What Will Happen When I Fail to Repay My Loan?

      Defaulting on a loan can have a serious impact on your financial life. Get Hold of your lender when you fail to pay back the loan.
    • 7. Does Emerald Credit Union Offer Loans for Bad Credit Ratings?

      Yes. You can still get loans with Emerald Credit Union if you do not have a good credit. It is also available to get installment loans for bad credit regardless of your credit scores with our platform.