Elk Grove Village Bank & Trust N Arlington Heights Rd, Itasca

I don’t give bad reviews but this place deserves it. Their drive through ATM are the worst and always take your card and make you get a new one. Plus it takes half the cash you are trying to deposit and doesn’t give the rest back nor does it deposit it. This is a problem with both locations the one in Elk Grove as well. This has happened multiple times to my brothers and first time for me and is really terrible for a bank. You can see it telling me to take my cash but the slot is closed and then it said it took my card for security reasons.

Awesome bank with great people. Bob and Justyna do great job. All employees are really nice and professional.

Great Bank and customer service they treat you like a human not a number like a lot of the big banks. Worked with Rainier very professional and courteous.

Good bank to do business with. Friendly, family oriented with small bank feel, but the power of Wintrust with the large bank power. They have taken care of me for years.

Pretty decent but not really I’ve been sitting in this drive through for about 45 minutes, seems they’ve made a mistake cashing a check two weeks ago and are completely dumbfounded as to how to fix it. Took way too long, but the lady was nice so eh whatever