El Camino College - Financial Aid Office El Camino College Student Services, Torrance

i recently submitted paperwork, yet they continue to send me notifications that they need the same paperwork I submitted. they are a little to relaxed and not as eager to provide help as id like. i am also on hold for an extend time every time i call. couldn't get through right now when i called. However, i guess they get their stuff done cuz there still around.

They do not help you whatsoever.They only help when its convenient for them at THEIR OWN TIME. But when it come to charging students, THEY'RE SO ON IT

I just recently called to get basic information about my refund status, but their faculty is really incompetent when acquiring info about financial aid. They seem not to care about what they are doing since they are eager to hang up on your call without full context about information you're requesting, making almost every phone call socially awkward with a faculty member. Above all, terrible service and unprofessional.

I was selected for verification which I sent in, only for them to reject the verification because one of their facultymembers made a mistake. Now I have to wait to see if was approved for aid because only my cal grant is showing.

Terrible service! Hung up on me during important fincial aid crisis after being on hold for over 40min.

Was helped by the fellow helpers they have thier to help you throughout the time your thier but could be backed up in helping people

Too relaxed. Not eager to provide aid. This is finances !!! I have rent to pay

Very professional provide information clean environment never wait more than 10minutes

Takes forever to process , and zero communication.