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Eaton Family Credit Union Babbitt Rd, Euclid

3.8
(10)Loan Agency
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333 Babbitt Rd #100, Euclid, OH 44123, United States

+1 216-920-2000

http://www.eatonfamilycu.com/

  • Saturday8:30AM–1PM
  • SundayClosed
  • Monday8:30AM–5PM
  • Tuesday8:30AM–5PM
  • Wednesday10AM–5PM
  • Thursday8:30AM–5PM
  • Friday8:30AM–6PM
CLOSED
    Eaton Family Credit Union 01
    Eaton Family Credit Union 01
    Eaton Family Credit Union 02
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    Reviews

    3.8/5.010 Reviews

    A

    Anthony Stacks
    1

    Staff is super friendly and helpful but If you want a place that you will be able to use your money this is not the place. I would not recommend this bank to anyone. I called and waited about 30 minutes to speak with a representative and then missed my deadline in which I had to have money submitted because the debit card blocks your transactions and does not let you use your money as you wish. Will be switching to another bank asap.

    Response from the owner

    Hi Anthony, We are very sorry that you haven't been satisfied with your service. We do have a $1,000 24-hour spending limit on our debit cards to combat high dollar fraudulent purchases, but our card department is able to temporarily increase the limit to an agreed upon amount with notice. We completely understand that this policy may be frustrating, but it has been a saving grace for many Members when it comes to fraud. - Rebecca

    R

    Robyn Nubiandawn
    5

    I love this credit union, it’s so convenient for me (the hours). Clarissa always smiles she makes you feel welcome.

    Response from the owner

    Hi Robyn, Thanks so much for the positive rating! We strive to provide great experiences at all our EFCU branches. Thanks again! - Rebecca

    L

    Lidia T
    1

    This bank is terrible! They don't notify you of changes, they place holds on your credit cards without telling you. I have been sent to a non working voice mail without a return call. They are super quick to report things to credit but fail to have a system where customers are contacted if there's a issue! They say nothing. You call and the phone just rings and rings like they are busy. I will be leaving this credit union as well. let's wake up Eaton Family, it's 2021.

    Response from the owner

    Hi Lidia, We are very sorry that you haven't been satisfied with your service. Typically when a card has been blocked, it has been done so after unsuccessful attempts to contact the Member regarding things happening on the account that require immediate attention. If you have any issues getting ahold of us in the future, please feel free to email us at [email protected], and we will get back to you ASAP. -Rebecca

    S

    Simon Electric
    1

    Very antiquated. The services have not been updated since the 90s. No after hours customer service. If there is an issue with your account, there is never anyone available to help. Don't lose your card. Happened to me once and wound up having to pick up my card from the branch. They claimed it was returned in the mail. However I just received my statement from them a day prior. Do not bank with them. The positive reviews are from paid marketers.

    Response from the owner

    Hi Simon, We are so sorry that you have not been satisfied with your service at EFCU. Please email us at [email protected] so we can work with you to rectify the situation. - Rebecca

    C

    Cy Welsh
    5

    I have been a member for several years and have always been treated Wonderfully by the staff! Clarissa is the Best! I have multiple accounts and many family members bank here also with no complaints.

    Response from the owner

    Hi Cy, Thank you so much for your kind words. We try very hard to provide a good experience at EFCU and are happy to hear you and your family members trust us as your financial institution! Next time you stop in, mention this post, and we'll have a sweet treat for you. Thanks again for this wonderful review - we hope you have a fantastic week! - Rebecca

    D

    D Sims
    1

    Ordered a new debit card on( July 4th )because my wallet got stolen HERE IT IS JULY 26 AND STILL NO CARD!!!! This is the shadiest so called credit union I've ever experienced. Not to mention the customer service is horrible. The way they answer the phones all up to the way they treat you at the counter..... My partner and l will be closing our accounts! Dear management you really need to clean house and get some customer service training in order.

    M

    MARC ANTHONY
    2

    Went here in hopes of opening a Savings Account to start saving for a trip and inquire about improving my credit. The teller at Eaton immediately made me feel unwelcomed into Eaton and was very dry and lacked the urge to answer any questions. I was hoping to be one a member at Eaton but will be searching elsewhere to both save and better my credit. If anyone has any positive recommendations for a Credit Union who strives in building a good reputation for excellence in customer care and has great financial options to build credit and savings please let me know. Eaton is not recommended when it comes to NEW CUSTOMER CARE AND SERVICE. I have Eaton 2 stars for Customer saftey as an armed guard and buzz in measures are taken to protect the Credit Union.

    g

    gregory lusane
    5

    Have been a member for some years now the staff was awesome to me when I come inside to their office. I will say Debbie is amazing to work .

    Response from the owner

    Hi Gregory! Thank you so much for your kind words. We try very hard to provide a good experience at EFCU and are happy to hear you have trusted us as your financial institution for years - hopefully many more to come! Debbie is certainly an incredible asset to our Loan Department team. We will be sure to pass along your praise. Thanks again for this wonderful review - we hope you have a fantastic week! - Rebecca

    T

    TOMMY MARTIN
    2

    I am a new member and so far things have been great. Correction after three weeks of being a new member I am taking my business somewhere else. They have some not all but some rude associate at the counter.

    R

    Raynessea Hardy
    1

    This is thee worst branch of banking I have ever seen. The tellers are not welcoming or friendly. Services inside and through the drive through is a complete drag. Then when u get to a non smiling bank teller it sucks the energy out of you completely.

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    FAQs

    • 1. How Can I Connect Eaton Family Credit Union?

      In order to get related with them for loans, you can making a call by +1 216-920-2000, or you can direclty find out loans online. If you need any loans like online personal loans, you can hit here, which will be more convenient.
    • 3. How Can I Secure a Loan at Eaton Family Credit Union?

      The quickest way is to complete their online form on their website. For your need of payday same day loans online, simply visit our website to learn more about detailed information.
    • 5. What If I Cannot Repay My Loan?

      The best way is to talk with your lender at first and deal with the issues for both parties.
    • 2. What's The Location Of Eaton Family Credit Union?

      Eaton Family Credit Union is located at 333 Babbitt Rd #100, Euclid, OH 44123, United States. If you wan to visit them by yourself, just use the map to locate a way to get there.
    • 4. Is Eaton Family Credit Union an Agency? Or a Lender?

      Eaton Family Credit Union is a Credit union. Or you can directly find CocoLoan, which is a lending agency, can assist you in connecting with 100+ lenders to get various loans like online installment loans, look it up on this page to find out more.
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