Eastern Bank Depot St, Duxbury

They are extremely professional and friendly! Thank you Lisa Fulton, Debra Feurtado and Marie Dicenso for all that help when I needed the most . You guys made it so much easier and helped me get back on track much faster. Forever grateful and loyal !!

DONT TRUST THIS BANK. My husband and I have had multiple issues over the last few months. Most recently, our account was frozen due to "suspicious activity" on a Friday evening without any phone call or notification. We only found out because we tried to use our debit card and it was rejected. Upon calling customer service (our only option because the branches close so early) we were told they couldn't help us over the phone, or give us any information about said suspicious activity. Leaving us without access to our own money and completely in the dark. When we called the branch the following morning we were informed that the branch manager who froze our account the day before had gone on vacation and would not be reached for weeks. I have been a customer of several banks and have never had a problem like this. Being told there's "nothing that can be done" when it comes to our own hard earned money is appallingly inept on Eastern Bank's part. Needless to say, we are closing our account and going elsewhere. I suggest you do the same.