Eagle Community Credit Union Towne Centre Dr, Foothill Ranch

Zero stars REALLY needs to be an option. I thought oh cool a location closer to AAA as I needed to replace a lost debit card, then get my overdue car tags fixed. Nope- its corporates headquarters. Didnt say that anywhere online, or the door or lobby. I was sensing something wasn't quite right as it was a small lobby with 2 locked doors and a phone. Being an optimistic person I picked up the phone and dialed the extension it told you to. Snippy rude person on other end tells me its corporate. So you NEED a bank, I prefer a credit union, but they've given so many reasons to bail I'm finally there. I'm giving up convenience, small price to pay to be respected.

I've been working with David C. in collections for a couple months. He's very understanding, has attentive listening and gives you options. I had transitioned jobs at the end of last year and I was working with David month after month regarding my auto loan with Eagle Credit Union to avoid falling behind on my title. He was not at all "annoying: like other collectors. He was very understanding and gave me the opportunity to make payments weekly until I was caught up. He was not a robotic agent. He would actually listened to my needs. By far the best experience I've had with any bank. 5 stars!

Great credit union! They’re making my banking so easy for me and I love my Kasasa rewards!

The one and only ATM is not working.

Convenient ATM. Better than the one near impossible to reach at El Toro