Downriver Community Federal Credit Union W Jefferson Ave, Ecorse

Disappointed of a credit union, these people literally work when they want inside is closed more than it's open. Only advice I have is if your a member of this credit union go to the one in Southgate on Trenton rd,

I banked with this establishment for 3 years until today. Today Downriver Community Federal Credit Union left me stranded 50 miles from home when they decided to lock my debit card because they wanted a copy of a document I had. I explained to them when I called that I would bring them the copy but I needed them to turn my card back on, at which point they doubled down and said they would not. I calmly explained to the employee that if my card was not turned back on then I would be forced to withdraw all my funds and close my account, they found that resolution acceptable so that's what I did. Thankfully my wife was available to take them the documents, and withdraw all of our money except what I needed for gas to get home.

They are very nice employees, very patient, give me my answers to all questions, love the credit union, 😀

They are very polite and helpful. Plus they have all your banking needs.

Cindy and Liz are awesome! Everyone here always is top notch and helpful! I love banking here and these ladies make it a joy to go in and say hi and feel like they care!

It woild be great if people using the drive-thru would have their Paperwork filled out BEFORE hand as it's RUDE to make others wait because your to lazy to have everything ready! Should have a sign like Livonia Credit Union Drive-thru who won't wait on customers who aren't prepared because they can simply walk inside, get a deposit/withdrawal slip and not hold up the line! Love Downriver CU and wish it were still open @ 8am 😌

I will say for all the years I’ve been a member here this has been a great place to do my banking -over 20 year member. Thank you employees for all you do to keep things positive in such a hurry up and demanding world.

I love my credit union, but hate the fact they charge 5% for Members to use the coin machine.

No indoor ATM and no assistance to provide to customers when their drive-thru ATM was out of service. The one staff person; I saw was friendly enough to tell me.

I would like to THANK all of the wonderful members at the Credit Union, and staff for the well wishes that I received following my recovery. I am lucky to work with a community, that is so loving and caring.