Dort Financial Credit Union N Linden Rd, Clio

I am glad to be a part of the Dort Financial family! I have appreciated the level of service I had received so far in securing a refi auto loan. The only gripe is not being able to reach someone by phone. The hold times are terrible and there is no guarantee that the call will be answered. I was grateful to have direct numbers to make contact. Thanks Aaron and Robin for your assistance! You two were beyond professional and helpful!!

I do not recommend this credit union. They use to be good when they were dort federal. Me and my fiancé have been with them for years. They refuse to finance you for anything anymore. After multiple loans and auto loans & credit cards. I was referred to open a account at Elga credit union and I’m so glad we did. They financed us for a 25,000 auto loan! & 2,000 credit card. No problem. But we do love robin!

I have to give a giant shout out to Nathan Parrish and the entire team at dort financial can't tell y'all how much my team and I appreciate y'all thanks for having our back and making the funds available to help us grow our business really means the world to us and we are looking forward to a long relationship with your credit union five stars is not enough hears my review ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️➕️➕️

ROBIN CAMPBELL IS THE BEST EMPLOYEE. WE HAVE BEEN MEMBERS SINCE 1997. SHE GOES ABOVE AND BEYOND TO HELP US, WE LOVE HER AND WILL ONLY DEAL WITH HER. PIERSON RD MADE A MISTAKE WHEN THEY TRANSFERRED HER. I DRIVE TO CLIO INSTEAD OF 2 MILES TO PIERSON RD BRANCH. ROBIN ALWAYS MAKES US FEEL LIKE WE MATTER. SHE IS WONDEFUL....SO GREATFUL FOR HER YOU NEED MORE LIKE HER...

Reaching Dort Federal by telephone is nearly impossible. You will wait at least 35+ minutes, then if you decide to press 1 to schedule a return call it will take your phone number but not schedule a time to call you back. The call back could be 15 minutes or over an hour. Not being able to reach your banking institution does not instill much confidence in them.

Phone setup is horrible. Phones are never answered. Bank elsewhere if you need any type of customer service.

Long line, some don't know what they're doing

Branch manager was extremely helpful and professional.

Did a great job pre approving me for a car loan in one day. I’ve never had that fast of a car loan.

I Like the new set up. Simple. Fast. Convenient.