Dorsett Automotive W Mayfair Dr, Terre Haute

Josh Altheide provided outstanding customer service from beginning to end! I came in to purchase a car for my son and had such a great experience, that I bought a car for myself as well! Everyone on the team from Josh Altheide to Brett Dinkel worked with us to get a fantastic deal, provided impressive customer service, and I would highly recommend working with them!

I just purchased a vehicle yesterday form here what a great experience I didn’t feel pressure to make a purchase sales staff was just awesome very knowledgeable and fun to work with! They put me in my dream truck and didn’t stop working to get me a great deal! You can’t go wrong here definitely a one stop shop for a vehicle hands down best in town!

I bought a 2008 Blue Chevy Malibu in December 2015. It was the worst car anyone has ever sold to me. Of course they talked me into the warranty for $1,000.00 more and that was a HUGE joke. After having the car less than a month the sensor lights for my right rear tire came on. I took it in and they fixed it. A few week's later it came back on, so I took it back in and they fixed it FREE of charge that time. So less than a month it turned back on and I took it back in. Brandon tried to tell me that they did not replace a tire sensor in that car. I told him they did. He wanted to argue about it telling me it was not in his computer. So that just meant that someone did not do their job and they did not enter it in the computer the 2 times I had to take my car in for the same issue. Before all the argument with Brandon I had him place an order for two of my door locks on the passenger side because they stopped working. So I told him to forget the door lock's because if they were going to argue with me over the tire sensor there was no point in paying an extra $100.00 to fix 2 door locks that YES were under warranty that we paid an extra $1,000.00 for that was a scam . He then informed me that he already placed the order while I was standing there and if he had to cancel it and I changed my mind on wanting them fixed later on it would cost more b/c I canceled the first order. WTH! So I paid for that to get fixed, after I said my husband was on he way in they then decided that they would just fix the tire sensor again. They changed my oil while I was in there that time, when I left the check oil light came on!! I called Brandon and told him and he said the guys who changed it did not reset my oil thing and when I took my car in the next day for the door locks/tire sensor it would be fixed. So the next day I took it in and everything got fixed. A few weeks later my check engine light came on, I took it back in they said it was just the sensor that got tripped there was nothing wrong bla bla bla, so it came back on like 3 day's later I didn't call and I didn't take it back in I work and I didn't have time to keep taking it in . Well then when I would be at a stop light etc, the traction control would kick on along with the engine light and when you would take off the car would jerk so hard because of the traction control. So I took it in again and I was then dealing with Jimmy Johnson and he said why did you wait so long to bring it back in? That pissed me off I had already had that car in for so many things I did not have time to keep coming back. Needless to say they turned the engine light off again and after it came back on when I left the parking lot I said I was done dealing with them it was an awful experience and plus by that time my driver side door lock's had quick working. I was not putting any more money in that car b/c they never made it right each time I went in. There was also a good size paint chip on the front bumper that the were going to fix when I bought the car and I had to keep calling over and over to see when it was going to get painted, also that time I had to walk in and find the older man who sold me the car to give me a day and time!! Just please double triple check out a vehicle before buying off of them!!!! I strongly advise NOT to use their automotive department they are awful and if you are a woman Jimmy Johnson will treat you like you are no body! I had to rate them so it would post this but I do not even give them 1 star :(

Please BEWARE if you live in another state don’t let them collect money for sales tax’s, they will take your money and won’t give it back like it’s not their problem…. TGenesis

Friendly staff, quick and easy buying process. Very competitive prices.

We had a emissions light come on in our 2017 Elantra. I was directed to Dorset Hyundai for a service request. We made the call and they got us in immediately. They were very professional and provided us with a shuttle home while taking care of our problem. They informed us our car could be picked up at 2pm and it was ready at 2pm. We would highly recommend them.

I wasn't pressured to buy something that didn't fit my needs. I had brandon and he was very honest and polite. Couldn't ask for a better experience!

Go see Dillon @ Dorsett Terre Haute, IN!! He's an Awesome salesman and takes care of his customers!!! Thank you so much, Dillon!!! Love our new Hyundai!!! Candi and Harold Branson always receive great service with Dorsett!

Brandon Ringwald was a huge help during my car buying experience !! I went back and forth and he was so patient with me. I would refer anyone I know to Dorsett.

The interaction with everyone we dealt with. Always a smile, always showed interest in us.