Dollar Bank W Liberty Ave, Pittsburgh

I’m really disappointed in my experience at dollar bank, especially when I was lied to recently. I opened an account for a nonprofit I run. Apparently there is something we missed on our end that the bank needed. They contacted me a year ago and I sent the information I received from the state and didn’t hear back so I figured it was handled. Just this week I received a call that it was urgent. When I called back, the employee informed me my account would be closed in a week’s time for not having this document available. The worst part is the lie. I informed the employee that I thought it was handled over a year ago and never heard back from the bank. The employee told me that they tried to get ahold of me and cannot. I never delete an email and I have all of my voice mails saved going back to 2018. They all transcribe into text so I can quickly check them. I received no communication since my last response where I sent the information I had received from the state. A year went by without any communication and then suddenly they want to close the e account. The employee then had the nerve to get nasty with me for being justifiably upset. I’m so disappointed.

ABSOLUTELY ATROCIOUS SERVICE FROM. Dude manager that day.. This was like last summer late summer The ATM hijacked $500 in cash of mine and of course it happened on a Sunday so I couldn't go see anybody in the bank till the next day you know instead of like confirm thing is immediately if it happened while the bank was open well long story short never got the money back and that was my huge retirement fund that I was transferring cash that I had saved up for my retirement collection and they would not help me in any way to get it back The Women tellers there are nice a In no way there fault.