Dollar Bank US, Greensburg

The people who work here are incredibly nice and tolerant (or at least capable of pretending to be tolerant enough) when you're still new or ask questions most people already know the answer to. Only gave a 4 out of 5 because when I made my account, the guy who put in my information put in the wrong address despite it being printed right there, and it cost me more money to have another card sent out. However, despite that initial issue, it has been smooth sailing ever since with no random fees or anything.

I've had an account with this bank since I was a kid. They have always been great, answering my questions and helping me throughout the years in terms of new savings accounts, etc. I've never had an overdraft fee, and I've gotten my account down to $20 at one point while I waited anxiously for my school loans to come in. he only issue I've ever had was during travel, and not more so with the main headquarters rather than this branch. I called prior to traveling to have a note placed in my account that I would be in another country and that charges in that country were not fraudulent. I was told the note was in place and that I was good to go. But the first time I used the card it was denied due to 'fraudulent activity'. I've since found that calling twice, once earlier in the month and once right before tends to ensure the note is in place. It's a pain to have to do it twice, but it's better than not having a card to use.

I just opened an account there, but when I opened the account they told me that I owed them $39.00 and change from an overdrawn savings account in 1998. Almost 20 years ago. Of course I can't prove it, but I know 150% that I did not have a savings account in1998. I never received any thing in the mail and my credit report never reflected any money owed to a bank I would love to contest this but of course I have no proof. Needless to say I will be watching this bank very carefully. First sign of anything amiss I will contact the proper people.

Excellent bank. The strongest bank in the Pittsburgh market by a landslide; having no shareholders to get rich off of bank profits, which, in turn enables them to reinvest this money back into the bank benefiting their customers, by offering better rates in both loans and deposits. The oldest bank in the Pittsburgh market, proving that their board makes fiscally sound decisions, thereby enabling the bank to remain independent. PERIOD.

Have had a few banks but never one like this, they truly care about their customers on a personal level and go above and beyond to help and take care of you and your financial needs!

No help nor notifications in regard to a credit card and poor customer service