Dixie Federal Credit Union S Irby St, Florence

I’ve been banking here for 5 years give or take; I’ve never had any issues at all with this location or any employee. They’ve gone above and beyond on multiple occasions with my requests. Always make me feel comfortable; although when they’re busy it may come off as rude to some as I see in these reviews. They’re humans just like me, they absolutely do what they can; at least for me they do. I love this place and I plan on staying here for years to come. The new girl behind the counter and the drive thru at the Florence location is just awesome. I like the feel & atmosphere of this credit union much more than that of the bigger banks. I went in for a small loan and was in and out in 20 minutes. What else could you ask for?! Thanks!!!

Be nice if they'd answer the phone!! Or return phone calls!! Ohhh my gosh so aggravated! 🤦🤦🤦

Definitely won’t give these people my business. Inquired on a checking and a savings accounts, it showed up as a mortgage loan hard inquiry on my credit report. Got tossed around between different employees only to find out I have to “dispute it with that credit bureau”. I wish I wouldn’t known this first hand.

I will never I repeat never do any kind of personal business with this place. I went in for the company I work for on 11/29/17 to conduct business. The older lady had her nose up in the air from the time she saw me when I asked questions she was very short and rude. She kept walking off leaving the young lady at the front by herself when she didn't know how the process of a buyout works. She talked to the young lady in a rude manner as well. If this is the type of costumer service this company hires they should be ashamed. I would recommend her to take chic-fil-a customer service training before she is allowed to deal with the public again.

Never had any trouble with this establishment. Always been treated well. Always helpful and willing to help me in anyway possible.

Great Credit Union!! Love the ladies up there! Always ready to help and smiling!!

good local credit Union... make you feel at home