Diver Chevrolet Pennsylvania Ave, Wilmington

Can’t say enough about the Service Department at Diver Chevrolet!! From the initial meeting with Ric Boyle at the service desk, till my vehicle was ready for pick up, Ric made sure I was comfortable in the lounge while keeping me updated of the status of my vehicle. Thanks Diver Chevy and Ric Boyle!!!

I had my car towed there. Steve the adjuster that was working with me in the service department was so rude didn't explain to me to the point that I understood what was going on I also asked him to check for something else which he explained was additional fee when I got there I asked him did he do it he said yes but no code was found but it's clearly written on the dashboard I will never be back to this place again this is the worst service I have had at a service department I guess I need to go back to Maryland

Did some on the internet and they repiled quickly. when we showed up at the dealer the car we were looking at was ready to go for a test drive. One of my better experiences with getting a new car.

Great service department. Very friendly, very fast, great lounge. No problems. The work was done on my 2017 Camaro perfectly. Thanks Diver!

Kudos to Anthony DiMascio for making our recent car leasing experience both pleasant and hassle-free. When we arrived at the dealership, Anthony was well-prepared and presented us with several options, assisting us in determining which option was the best. Anthony has been providing us with his expertise for many years - he is awesome.

Staff friendly, very courteous and did the best that they could with my failing AC. It would have been nice if the vehicle was definitively repaired when I picked it up - I have to return in 2 weeks to see if the dye that was put into the system shows up as a leak.

Purchased first vehicle from Diver in 2008. No problems. Traded it in October 2018. The second purchase has been a awful. We took it in for a service issue and it sat at the service department for 12 day's and wasn't touched. Diver called about the tags being completed and they never transferred my handicap tag. Salesman said he would take care of it. Still waiting on that????? . I went to DMV for another vehicle and asked them if it was taken care of. Not at all. Charged us for taxes and tags and never finished. We had to take care of it. Now it gets really bad!! DMV transfers everything over for us. I get out to the car and notice a registration card for the vehicle I traded in. Diver never took the vehicle out of my name. Two months in my name. Terrified that somone is driving around getting tickets. Back into the DMV and I had to fill out the paperwork/ bill of sale. It has been a horrible experience. I can go on and on. We purchased from Diver because they are local and have been in business for a long time. Doing what they did to us very unprofessional. I will not refer anyone to Diver.

My husband and I just bought a vehicle and they made the whole process very quick and easy. Their whole team was very friendly and helpful. Customer service was great.

It was a wonderful experience. My salesperson made me feel like I was family. Took the time to hear what I was saying about me needs and explained my options. He took the time to find the exact car with the options that I wanted. I would absolutely recommend Diver and Daryl my salesperson.

Dropped in on 12/31/15 to look at end of year specials. Saw an advertisement online for a Chevy Malibu lease and thought I'd take a look at this local dealer to replace my high mileage T-16 Skyhopper. It was the first time I visited this dealership and I was blown away by the well kept and managed facility. Massive hangar space for new or personal vehicles brought in for maintenance was phenomenal to see. I've seen nothing like it in this galaxy. The Internet Sales Manager was quick to introduce me to Sales Consultant, Ilene, upon my arrival. Ilene provided me with a test drive of a 2016 Malibu Limited. It was a great test ride and I felt that all of my questions were answered. Initially, I wasn't expecting to purchase. I didn't feel pushed by Diver to buy as some sales departments can behave. However, with such a strong deal that Ilene and her sales manager were able to provide at year end, I couldn't pass up on it. I happily purchased and picked it up in 2 days that following weekend after it was washed and fueled. Over the weekend, I noticed that the radio was not working (it actually wasn't working well during the test drive, but was assured that a software update would fix it). It would lock up when browsing XM. I brought it into the dealership to have a software update performed. When the software update failed to upload, the dealership replaced the radio unit. They generously kept the car for a few extra days until I had the time to get over there. They also provided a free shuttle from my house for me to pick it up! Overall, I have been impressed by the service and attention to detail that Diver provides. This has been one of the best dealership experiences I have had.