Discover Financial Services Lake Cook Rd, Riverwoods

Terrible customer service. All they do is prey on the poor, point the finger at you and make it seem like they are the victim . They offer no help for people when they've lost their jobs and have been out of work. We're trying our hardest Discover but they don't care. Won't ever be back with them after I pay them off, if that's even possible with their high interest rates.

Discover's price match benefit appears rigged to deny your claims. They declined my price match on a TV because the lower price I found included a FREE HDMI cable. I avoid using Discover whenever I can now. Very disappointed because Discover used to be my favorite CC. UPDATE 2018-10-07: Tried to open a Discover savings account and after entering all the information the website bombs with "technical difficulties". Ridiculous. Lowering to 1 star.

discover bank is the worst experience. uninformed staff, long hold times, limited access to funds. they sent me a bank debit card, that was dead on arrival. could not be activated. don't bank with discover. the credit side is ok. (card holder of 10+ years) Oddly Chase would screw you less this round-

Discover card sucks to be blunt they do not protect there card holders at all very bad business, Kyle from Delaware office refused to put supervisors on phone! I will be closing my account with this card not too happy with them, I will stick with Chase

Discover lowered my interest rate with no problem at all! I called and simply asked, they said I was eligible and applied it to my account immediately. So easy!

The National Runaway Safeline participated in a Day of Service with Discover employees last week and thoroughly enjoyed our experience. We appreciated your help and support. Please consider keeping in touch with us in the future.

not a trustworthy business. They will lie to you for over 2 years until fessing up. Stay away from them.

This is the corporate headquarters for Discover Financial. Why are you people giving them ratings and reviews like this is some local business?! Pro tip, for actual visitors and not confused googlers: the cafeteria here only accepts Discover cards and cash.

Customer service when you call discovery is incredible. Better than jake from statefarm. They really go out of their way to help you and don't leave you on hold like ever, they really seem to care about helping you and the guys I spoke to on the phone particularly Steve had outstanding customer service 10 or of 5 stars.

I called the service line in hopes of making a payment, greeted by a 7/10 automation service then switched to a 10/10 service rep. she was personable, very friendly, and extremely helpful. Based on this experience i will be recommending to others to use the call line for needed account help.