DBS Financial Gilchrist Rd, Akron

If I could give a negative amount of stars I would.... horrible, horrible HORRIBLE company. Yeah they'll give you a car loan... but will absolutely bend you over in the process. STAY AWAY!!!

This company is TERRIBLE! I have never dealt with someone so unprofessional in my life. Jennifer is very rude I don’t ever want her to call my phone again. They do NOT work with you and could careless if you had something traumatic happen. I’m ready to give this car back it’s not even worth it!

Most unprofessional company I have gone through! Absolutely a nightmare want you to make automatic payments but can't provide you with paper receipt of balance,principal,etc etc. A bank statement is suppose to be good enough but I believe BBB will have a different say .. also want to get out of DBS clutch Go TO KIA OF ALLIANCE ,THEY ARE HELPING ME GET OUT OF DBS OVERPRICED CAR WITH HIGH MILEAGE!!!!!!! BUYER BEWARE!!!! NIGHTMARE COMPANY! DOESN'T DESERVE A STAR AT ALL!!!!!

Buying a car from here is like purchasing a simple meal out of McDonald’s and they get your order all wrong. They are bunch’s rude of ol rude petty female dogs here.

I'm writing from another financial institution. Robyn who works in the title department was very rude. I am not a believer in the quote "the customer is always right", however, you should never argue nor cut off the person in which you are conducting business with, this is never ok. Robyn proceeded to get rude, condescending, and increased her voice to make sure she was clearly speaking louder than I was. I asked to speak with her superior, in which I did, and he resolved the issue, but he never once apologized for her actions, and as a matter of fact he tried to defend her by stating the information was correct. This isn't a matter of right or wrong, but a matter of just down right rude and unprofessional. I would NEVER suggest or recommend anyone to use their services. Please take a look at all the other reviews, they are all pretty awful.

My car got repossessed for being 16 days past due. I owe $206, they are saying I need to pay $1100 to get my vehicle back. Stay away from these crooks!

The worst company ever! They came and got my car and sold it and sued me and I only owed $2,000 more on my vehicle! Garnished my paychecks for over $5,000 for a vehicle I no longer had!!!

ABC staff was great to deal with however DBS financial is worst people to deal with. Rude and money hungry. Their staff is rude and they will not work with you. Stay away from DBS Financial Their rates are high.

Payment method was refused after 17 months of paying on a car. Sent a letter for wage garnishment to my employer. Horrible service, people skills are not a strong area for them.

I changed my car payments from once a month to bi weekly back in June I had my car since December of last year my head gasket blew an I had to get it fixed that the warranty department didn’t cover come to find out it wasn’t a head gasket like one of they recommended shops said it was they just wanted money a lil over 2 grand so I got it fixed on my own I missed 2 payments when I talked to amber she informed me that my loan had been re written back in June an I had a hardship done mind you I had never missed any payments an was never late until the end of September when I had to get my car fixed only thing I did was switch from monthly to bi weekly payments also abc told me when I got my car I would be able to trade it in after 12 months but now they saying they never told me that an I have to keep my car for 3 years before I could trade it in abc Lisa warranty an dbs are nothing but a bunch of scammers an you have to be careful because now I’m stuck with a car through them but I love my car but don’t like they service very poor also when I took my car to they shop no lights was on when I got it back my check engine light was on so just a warning to future people thinking about purchasing a vehicle from them please check they reviews an service an explore other options before them