DayMet Credit Union Wagner Ford Rd, Dayton

I started banking with DayMet last October. Very friendly employees they always answer my questions with a smile. Keep up the great work, infinity stars highly recommend 😊

We have a car loan through Daymet. Everything has been great with that until I tried calling because I had questions about my loan. Ive been calling for 3 days now, and I only get voicemails. Left 4 voicemails and no return call. Finally spoke with someone yesterday and someone in their loan department would be returning my call in about 10-15 minutes. I never heard back, and when I tried to call back, again no one answered. Called again today, and just like yesterday no one answered the phones.

I have been a member since 1982 or so. Many..good changes through the years. However they a re very under staff and trying to call th is very trying most often i call 3 or more times to talk to someone. There are most often only one teller for lobby and drive through. Need more help on 📱 and at the branch. Hope to see more growth

I opened a new account and they closed it for being dormant for 30 days. I have a job and have been trying to open a new account for direct deposit but they were closed because of the virus. I’ve been trying to call to see if they’re open again or if there’s anyway I can create a new account so I don’t have to keep holding my cash on me. They don’t answer any of my calls I’ve called 4-5 times. I’ve left messages and they have never called me back. I’m just going to switch to a different bank at this point

I went in to apply for a small loan. Edie was the person who helped me. She was very understanding and caring about my situation. She got me what I needed and I was so thankful. She was awesome

Worse customer service ever! Laticia was good, Dora borders on incompetent and Jessica (suppose to be a supervisor) was completely rude! On March 17, 2020 @ 10:20AM Jessica stated she needed to go to her computer to help me and assured me more than once "she would get right back to me", it is now March 20 @ 4:30 and I have not heard from Jessica or anyone else! I joined Daymet in the 1980’s and the issue was my Mastercard. Thank you for nothing Jessica! After reading the other reviews on your website you need to resign. You can not just ignore issues you don't want to deal with. DO YOUR JOB.

The staff of the Wagoner Ford office has always been so helpful if I have questions, need help, or just driving through the window. The DMCU is my only bank and will continue to be my only bank as I go into the future.

Daymet does not do their job of alerting you of fraudulent behavior with your account. Why do other banks alert their customers and Daymet does not. Also, there is a thin rude and unfriendly young woman with black hair at the Wagner Ford Branch.

I have been with this credit union since 1994 I have had my husband & children to join they are like family.We deal with the lady name LYNN she is honest & very helpful she knows her stuff!!! We just Love her!!!

Great Bank love Lynn she the only one that know what she doing.I don’t like the new app still can’t get into my online banking.Called twice and a girl named shannon said she would call me back. And never did vary unprofessional I think they need to get with the times the app is horrible and looks cheap