DATCU Credit Union Duchess Dr, Denton

I was "denied" exchanging 5 -20 dollars bills for a single 100 dollar bill after using their ATM. This was a small gift to my friends son, whom has enlisted in the United States Marine Corp. I explained that it was for a high school graduation gift, and that I had used the ATM outside. The employee stated she couldn't because I didn't have an account. And she is correct, I don't. But with something this petty, nor will I ever. Walked into another bank after leaving that location, and they gladly did the exchange with no questions asked.

I love banking at DATCU Credit Union. Every employee is respectful and helpful. They give personal service, and they know their clients names and treat them like neighbors. I really, really love the new banking app. Its so easy to navigate and use. Thanks to all of you at DATCU for making it so easy and personal.

PLEASE READ. Do NOT do business with DATCU! THEY ARE SCAMMERS. They fail to inform you if you don’t have full coverage insurance they will charge you a “Collateral Protection Premium” OF ALMOST 4,000$! They literally will add it to your loan total and won’t even remove it once you get full coverage! By FORCE because it was “in the contract” as if anyone actually sits through and reads the contracts. OH and they try and make you pay it off in 12 months! Such a joke I should have stayed with capital one. I WILL BE REFINANCING WITH CAPITAL ONE IMMEDIATELY.

Great staff, always helpful and kind! I like this branch!

Went to deposit a check in drive thru, the lady must’ve seen my dog in the back seat because she sent me back an envelope with a dog treat. :)

Great location, friendly staff, not an evil financial institution.

Everyone is very happy and helpful.