Dakota West Credit Union Box, New Town

Terrible customer service. I typically don’t go to this particular location in New Town to make deposits but the teller was very rude. I deposited $2.00 in quarters at the drive thru and the teller stated that I needed to come in to use the coin machine, I guess the tellers there don’t know how to count coin when it’s that small of an Amount? And the coin machine is about 4 steps away anyway. It’s there job to make a deposit and count it whether it’s cash or coin. I guess when I have 50 cents to deposit next time I have to go to the coin machine? Total joke, this location needs better staff that are not lazy

would not recommend to bank with them. unless you like being treated with disrespect.

The teller in the drive thru was nice u til she conferred with the blonde lady who I will assum was her supervisor. I don't appreciate people talking to my mother as though she is unintelligent. Her whole demeanor was as of we were wasting her time.

Lady was rude and unfriendly when I was deposited money into my moms account she asked for my ID very rude never been asked to check my ID to put money in my moms account and I asked nicely why she needed my ID and she answered very Snotty and I asked her not to be rude came back and said Excuse Me with so much attitude. I usually get friendly people nice customer service

My family made a joint account the staff was amazing and helpful. Very friendly, they were a little busy but we understood.

Worse customer service I have ever had. Not even willing to work with someone to open an account.

Lesser of two evils in banking here.