Crossroads Equipment Lease and Finance Haven Ave, Rancho Cucamonga

Andrea Ávalos in customer service was very efficient and professional. I like that she had such a friendly demure and sense of humor.

Laura Mecedo was great!! Very good customer service!! She was very helpful and very professional. Thank You keep up the good wook!!

i have grown from 1 truck to 4 with the help of crossroads. My go to guy for finance is Luis Rodriguez and my go to lady in customer service is hands down Andrea Orellana. The 2 of them have helped during this covid 19 situation in ways the really made a difference. Next truck i get will definitely involve a call 2 these 2 hard working professionals. The only reason i dont throw 5 stars at it the the persons that handle insurance claims. Natalia Sepulveda She really has no ability to deal with people and give them the respect they are due grabs a 31k check and simply snatches it away and begins to walk away. Not one reason or care given i had to verbally call her attention and ask whats the reason for the rudeness only persons i have dealt with that left an impression good job Luis and andrea you guys make things great at crossroads

I was very impressed with the customer service given by Laura Macedo . She was detailed and profesional with my account and was very patient . Thank you !

Kimberly; I was just calling to say thank you to yourself, Mike, and the rest of the CrossRoads team. I wanted to express my gratitude for all the hard work your staff put in. I realize that I might have seemed difficult,but that was not my intention. I just needed to get back out and make money. Katie, at Panther, also informed me of the deferrals that Cross Roads and Panther settled on. This is appreciated more then I can express. All the break downs since November was really hurting the home finances. And thus i was looking at leaving Panther, just to have some income. Thankfully, that was avoided and this first week out has been good. So once again.. THANK YOU ! I hope I don't have to contact you folks again. At least until I am ready to get another truck.

I have worked with Crossroads Finance on several occasions to obtain commercial loans for my business. My experience with Crossroads has been professional, prompt and easy. They are helpful with questions, doc signing, and advise on what loan/lease works best for me. They have been a great source for additional financing when the big banks weren't willing to go the extra mile.

Emma was very good at providing me the information I needed and was on top of everything

5/10/19 Today day , I called for set up my new checking account for automatic payment. $1700 for 54 months. High rate 18%. With my score 0ver 640 !!! They Manager : Tim was so unprofessional same costumer service, I felt disappointed ☹️ because they changed me $25 for the mistake no body explain me . On April 15 I gave them my new check # for withdrawals. This one ☝🏻 will be my very first payment!!! They gave the welcome with rude costumer service and late charge fee of $25 !!!! 🤬😡 I’m not happy!!! 0 stars for them , I’ll get refinancing from my credit union. No more Bussiness relationship for this plastic people!!!

Two trucks and one trailer with Crossroads since 2017, so zero complaints here. Vanessa has handled all of my transactions, so she is Crossroads to me. Professional, knowledgeable, great communicator and a 100% straight shooter, no BS. I drive where I want and haul want I want.

Edith was so much help and she help with three account and it was such a easy process. Thank You for being kind Edith you customer service was appreciated!