CrossCountry Mortgage, LLC Harding Ave, Honolulu

Our experience with Derek at CrossCountry Mortgage exceeded all expectations. He was there every step of the way to not only work on our home loan but also teach us about the process. He took the time to answer every little question again and again and continued to work to find the best rates, opportunities, and process to move forward with our home loan. He was incredibly transparent with everything he was working on and was not afraid to express his personal opinion and lend advice. As first time home buyers this whole process was scary at first but Derek made it more than manageable. We are not only confident that we received a great loan for our first home but also gained a great friend in Derek.

Looks like we’re latecomers with a redundant 5-star review, but Derek Graber deserves the praise and gratitude many others have already showered him with. He did his job well. What stood out was his thorough knowledge of his craft. Yet he was humble and never condescending while representing his company. The loan application was processed rapidly once we got our stuff in order. Wife and I have been through this exercise at least 50 times over a half century of moves, so we can confidently recommend Derek to anyone looking for help in finding a loan to meet their needs. Mahalo, Derek.

Derek Graber and Cross Country mortgage are the best and the most professionals in the business! We tried multiple times to refinance and was never successful. Derek stepped us through each process with ease and professionalism. Also, Derek stayed in direct communication with us which made us feel at ease. If you are looking for the best in communication, professionalism and expertise in the mortgage business, Cross Country and Derek Graber should be your choice! Tonya Wilson, Knoxville Tn

AWESOME Experience with Derek at CrossCountry Mortgage. Derek was a joy to work with. He is organized and knowledgeable. Derek was able to get us to closing in half the time vs. other lenders during COVID. So thankful we have CrossCountry mortgage as an option for local families. They had the lowest rates with the lowest points, even my banker was surprised. It almost sounded to good to be true, but in the end it was the real deal. I will be referring all my family and friends. Mahalo Derek!

Derek was outstanding to work with for the purchase of my new home. He was extremely personable, communicative and made what is usually such an overwhelming process so much easier. Because he had been proactive and took care of the heavy lifting during the pre-qualification process, everything was ready to go and we hit the ground running once our offer was accepted. He handled everything on the back end with my realtor and our escrow agent, so that our family could focus on the big move. Great customer service from the whole team and easy to work with!

Derek Graber was our loan officer. He listened to our reasons for re-financing our mortgage and from there fitted us to a loan that will help us deal with being retired. He was very informative and kept me informed as the process continued. He is a very pleasurable person to talk to. He is an asset to any company that he works for. Bless you Derek.

It was a pleasure working with Derek on my refinance. He exuded calmness and professionalism when addressing my skepticism. Great efficient service and great deal! I will definitely do business with Derek again!

Derek Graber and CrossCountry Mortgage, LLC has provided me with the best service and the best mortgage rate yet! Not even my own lender, who I've been doing business with for over 20 years has given me this kind of service or mortgage rate... EVER! THANKS DEREK!

I refinanced my mortgage with them after my divorce. I worked with Derek Graber who was extremely helpful and worked quickly to get all the paperwork in order. I would definitely reccomend Derek for anyones refinance, he was friendly and answered all of my questions in a timely manner! Thanks again Derek!

Derek was fantastic to work with. The whole refinance process was smooth and easy from start to finish. They were also very quick to respond when I had a question. Highly Recommended!