Cross River Bank Nostrand Ave. Suite B, Brooklyn
2365 Nostrand Ave. Suite B, Brooklyn, NY 11210, United States
https://www.crossriver.com/
- Wednesday9AM–6PM
- Thursday9AM–6PM
- Friday9AM–3PM
- SaturdayClosed
- SundayClosed
- Monday9AM–6PM
- Tuesday9AM–6PM
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- Payday Loans
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Services
- Financing
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Reviews
K
easily the worst bank ive ever dealt with. can confirm ppp loan issues. this bank is trash and so is their customer service. theyll say "please contact us so we can resolve this issue" then you contact them and never hear back from them again. a high call volume is no excuse for the worst customer service i've experienced in my life. reply edit: ive been calling and emailing you every day for a month with no response.
Hi KC, sorry to hear this. Please give us a call or email for help!
J
Can confirm that my PPP loan application has been sitting for 2 months and nobody's responding to emails. At this point I'm seeking to take action by filing a complaint with the BBB and pursuing legal action.
Hi Jameel, sorry to hear this. Please give us a call or reach out on social media for help. Thanks!
D
Stay away from Cross River Bank. They bite more than they can chew. They are named as a lender on all documents, but refusing to help in any way, forwarding me to a "servicing" partner Kabbage/KServicing, who are dropping calls and not answering emails since January.
Hi David, sorry to hear about your experience. Please give us a call or reach out on social media for help. Thanks!
K
When trying to do the ppp loan, I can't speak with anyone, I only get an automated that says you have to email them, but my emails aren't being answered. I would choose a different lender!
Hi Karen, thanks for reaching out! Our dedicated PPP customer service team is working around the clock to address each inquiry as fast as they can. We appreciate your patience as they are experiencing extremely high volumes. Thank you!
S
Cross River Bank is a very bad lender,very bad customer service, I already send couple emails,still didn't get answer to my emails and no phone support
Hi, sorry to hear that. If you still require assistance, please feel free to email us at [email protected] or reach out on social media. Thank you!
E
Called and emailed repeatedly. No response. Seems like they don't want my business.
Hi Eli, we apologize for the inconvenience as our customer service team is experiencing extremely high volumes. A specialist will be in touch with you as soon as possible. Thank you for your patience!
G
I’m really impressed by ther service. Service was fast and trustable.
Hi Gurjit! Thanks for the kind words.
Personal loan Providers Nearby in Brooklyn
FAQs
1. How to Get in Touch with Cross River Bank?
You can get in touch with them at 201-808-7000 or enter their website and submit your application form.3. What Products Are Offered at Cross River Bank?
You can find the following services from Cross River Bank. '- Financing
5. Is Cross River Bank an Agency or a Lender?
Cross River Bank is a Financial institution helping you deal with money worries. You can also secure personal installment loans for financial emergency with our platform.
2. How Do I Find Cross River Bank?
You will find the store at 2365 Nostrand Ave. Suite B, Brooklyn, NY 11210, United States. Open a Maps app and get driving direction to Cross River Bank.4. How Can I Get a Loan from Cross River Bank?
To secure loans from Cross River Bank, you can submit your application form on their website or head over to the store. You may have to drive there when getting a title loan. Browse through our website to get some important information about title loans for bad credit.6. What to Do If I Am Unable to Repay My Loan?
Missing payments on a loan can have a serious impact on your financial life. Get in Touch with your lender when you can not repay the loan.7. Does Cross River Bank Offer Loans for Bad Credit Ratings?
Yes. You still have chance to get loans with Cross River Bank if your credit score is not good. It is also available to get online installment loans for bad credit with bad credit scores with our platform.