Credit Bureau-Lancaster County W Orange St, Lancaster

Not an accurate place to get credit score. If you lived under the same landlord it should reflect on your credit as well as your timely paid utility bills. But they don't.

My bill was paid by my insurance company and my attorney wrote them a letter to prove it was done with an auto accident by a drunk driver. They were very rude and very up noxious when I call them to explain this to them and they demand it my phone Number which they said was deleted from their system again very rude and of noxious people. I stayed it it's not only but $59 I'll pay it but will you remove it off my credit bureau for me please she laughed and said yeah right. I totally refuse to deal with these people they're very angered and very rude

If I could rate these associates who work in this building negative stars I would. I've worked in a call center before and their attitude and behavior is beyond unacceptable. The associate Lisa was so horrible I asked to speak with a manager and they only had floor supervisors available. The floor supervisor, Lori, was even worse then the associate. I am receiving a call from a manager on Monday and I pray that they are far more professional then the two I already spoke with. It's really ashame as a person who paid the hospital bill the day it showed up and needs simple answers can't get help. The professionalism in this place needs help ASAP! I took down the date and time of each call and I hope they go back and listen to the calls because they need some SERIOUS coaching on their customer service skills. Absolutely horrible experience with these people.

These people are terrible!!! I paid my debt and they are dragging their feet sending me a pay off notice. I called to speak about why this wasn't removed from my credit report and was treated like dirt. Angers me when good people are trying and want to get a head these people treat you like scum of the earth.

Lacaster colllections is in cahoots with Bank of America that steals money from customers accounts. All shady. Lancaster collection's has put themselvsd on my credit report after the 7 year deadline they were supposed to come off and keep chargin more money on a collection.

On top of them being rude and not having any manners when speaking to PAYING customers. They didn't remove the debt off of credit report for months and months and months, even though it's been paid.

Violated FDCPA by never sending a collections letter before contacting me by phone. I have no paper documentation of this debt from them or the hospital that claims I owe it. Have been trying to resolve but getting nowhere.

They reported a delinquent account on a account that was paid in full. Prior to verifying the debt was even paid.My credit score was dropped by 10 points and now they are saying ITS NOT THEIR PROBLEM.

Been dealing with this company for months now. Same stuff " So and so wasn't paid" Now I have a ding on my credit report. The bill was paid by insurance company.

this company started collections on an account that was covered by my health ins. then continued to harass me and be rude and ignorant on the phone