Credit Acceptance W 12 Mile Rd, Southfield

This is the worst company ever I think that they should be out of business. THEY NEED Jesus and a conscience please take heed to these ratings we're not just giving them a1 just because we don't like the company we're giving them a one because they deserve a zero they're horrible bad experiences with the company please please please please please please please do not finance a car with these people do not!

I lost my job I notified them they stated u need to borrow the the cannot hold the acct . Then I got a phone call and I stated that I got a job and I will pay then the acct mgr was very very rude and wanted to know where car was did not say she then hung up I called talk to her mgr I told her I cld pay 1/2 pymt and the remaining plus another pymt so I used debit card was declined called her I was informed I had to make full pymt as I did she then had to talk mgr cause was not to accept no pymts from me and I wld have to make full pymt so I did then I look out window and they repoed my car and reversed the pymt back to my acct I wld not recommend this company to nobody very very poor customer service

Worst customer service I talked Guadalup on the phone and she was rude and disrespectful. After stating my name she stated my last name incorrectly. She butchered it on purpose. Is this the most disrespectful company I have ever dealt with.

Reported to my credit I'm delinquent 30 days and shows current on every single payment. They reported it the same day they posted my payment. This is a terrible place to finance anything. Will report to bbb. I have evidence of my review.

My boyfriend lost his job and asked them to defer a payment and they told him no, that they would send it to collections ONE DAY after the due date and that losing his job isn’t their problem. Do not recommend.

Credit Acceptance is the ROGUISH FINANCIAL INSTITUTION 23% INTEREST, POOR CUSTOMER SERVICE THEY DO EVERYTHING TO HURT YOUR CREDIT. DURING THIS TIME OF COVID-19 THEY NOT SUPPOSED TO CHARGE LATE FEES OR REPORT TO THE CREDIT BUREAU BUT THEY DO I WILL BE SO HAPPY WHEN I CAN PAY THEM IN FULL THEY CHARGE MORE THAN WHAT THEY ARE REPORTING TO THE CREDIT BUREAU

Trying to get corporate address or Legal Dept. Had a family member get banking info of a 82 year old Grandmother & proceed to have Credit Acceptance pull payments until account was empty. We don't want to litigate but have no choice, not getting help. Can't get help

Repo truck...got 10 days to pay return paymnt or sent to auction...repo contractor shipped truck on day 7...paid on day 10....auctioneers refuse to sign check-in and release my truck...only at THEIR convience...been waiting 3 days already for my vehicle!!!! Oh, but u want your payment ON TIME...NEWS FLASH...CANT GET TO WORK WITHOUT MY VEHIVLE PEOPLE!!!

My final payout quote is only 150 less than what i owe on the car. What the hell is the point of paying off a car 1 year early if the pay off is only 150 less than total money owed. As autocorrect would say duck this company.

Big rip off!! The interest rate is too high so you basically paying double the price for a used car.. I ended up refinancing my loan through a community credit union which saves me so much money. My rate was 24% now it's 6%. I would NEVER EVER EVER EVER RECOMMEND OR USE THIS COMPANY AGAIN