CoVantage Credit Union Drive Up S Main St, Shawano

It’s not common knowledge for everyone to know that you have to push a button when you pull up. I was sitting in line for minutes while other people were going through the lanes and pulling up behind me, finialy someone came on the mic and asked if I needed help and I said yes then with an attitude she replied well you didn’t send up the tube. I was like I just had a question and she snaps back again that I need to push the button if I want help. Well maybe you guys should have a sticker saying push the button if you need assistance because how would I have known that I’m supposed to contact them after I pull up at their window, obviously I need help if I pulled up.

Used them for years. They always save me a buck here and there. And when they cannot I find it elsewhere. But they recently gave me a mortgage refinance with some debt put on top and still lowered my monthly payments so thank you! Also they cut the APR by 7%!!! It’s only set for ten years but the solution would be to refinance again after ten years because I don’t know where the interest could go. But thanks! Great job! The loan process wasn’t bad. Your employees had a couple issues but because there is so many different options. Just read the fine print to make sure your getting what they say they’re offering!

Very slow today. Overall very satisfied with cu been a member since 2004

Frequent difficulty with logging in to check balances. Very frustrating!