COPFCU Springdale Rd, Cincinnati
3550 Springdale Rd, Cincinnati, OH 45251, United States
https://www.copfcu.com/
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM
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Reviews
D
I absolutely ADORE this credit union. They are not joking about “banking on a first name basis”. I went in to make my account, and maybe two more times after that, and they were greeting me by name at the door. Super helpful, convenient, caring, and actually fairly quick for all transactions (would be a little quicker if all the universal associates had printers and didn’t have to run back and forth but still quick nonetheless)! 10/10 recommended for Northwest and Colerain alumni. Cops and firefighters getting taken care of as well. The atmosphere here is just lovely. A true joy to be a member here
Hi Devon -- We adore you, too! We're so happy to hear about your positive experience with COPFCU. Thank you for taking the time to leave us a 5-star review.
M
I love the customer services here. I’ve been with this bank for some years now hope to continue banking here for as long as I can. The update there systems which makes my banking easier. Would highly recommend this bank to anyone! 👌
Thank you for the kind review, Matt. We appreciate you!
A
One young guy always sound racist, I asked for a deposit slip and the guy says do you have an account here? Why would I ask for a deposit slip if I didn't have an account, it's always the way he says things to me it seems like I always get him for some reason, none of the other ladies even sound like that at all, like because I'm black I can't have an account here. I hate it when I get him, sometimes I just want to wait for somebody else. Next time I'm in I'll get his name.
We’re very sorry to hear about your experience at our branch; we appreciate your feedback. The reason our MSR asked if you have an account is because we don’t require our regular members to fill out deposit or withdrawal slips for their transactions. Our Colerain branch performs a very high number of shared branching transactions for members of other credit unions. Our non-members do need to fill out a slip for their transactions, so when you asked for a deposit slip, our MSR was trying to ascertain whether or not you needed one. We truly apologize that you felt that our MSR was rude. We pride ourselves in maintaining the highest quality standards for our members, and hope to do better the next time you visit our branch.
S
They've grown since first started banking here. Great service great people. I don't feel rushed and I have always been treated with the utmost amount of respect.
K
I would not recommend this bank I called for a replacement card they asked me for my account number I went to go give it to them and I got hung up on and the lady I spoke to did not seem happy at all she seemed quiet annoyed
Hi Khilah, thank you for taking the time to leave a review. We are very sorry to hear about your experience with us and will look into the situation for you. We value you your membership and want to make sure this experience won't happen again.
S
As a guy that likes keeping his money safe, this is a good bank. Plenty of security and fraud protection options and very kind people. I like it.
s
hate this bank stay far away always something with this bank. I've been locked out of my account for 3 days and cannot move my paycheck money over. soooooo NOT HAPPY!
J
What would I do without the Management & Staff at COPFCU. I have been a satisfied customer for over 17 years
Thank you for the kind review Jaclanetta. We appreciate you!
K
I love bank I get in fast and out quick
Personal loan Providers Nearby in Cincinnati
FAQs
1. How to Connect with COPFCU?
You can make a phone call at +1 513-381-2677 or go to their homepage and fill out the online form.3. How Can I Request a Loan from COPFCU?
To get loans from COPFCU, you can fill out the online form on their website or visit their physical store. You may have to drive your car there when getting auto title loans. Click here to get some important information about online title loans.5. What Will Happen If I Can Not Make the Repayment of My Loan?
Loan defaults can even lead to seizure of assets or wages. Connect with your lender if you think you may miss the payment.
2. Where Is COPFCU?
You will find the store at 3550 Springdale Rd, Cincinnati, OH 45251, United States. Try out Maps apps to get directions to COPFCU.4. Is COPFCU an Agency or a Lender?
COPFCU is a Credit union helping you out of financial emergency. Check our site to get low interest rate personal loans for financial emergency.6. Does COPFCU Offer Loans for People Who Have Bad Credit?
Yes. You can expect to get loans with COPFCU even with bad credit. It is also available to get online installment loans regardless of your credit scores through our website. You can also obtain more details about personal installment loans on our website!