Consumers Credit Union N Rand Rd, Kildeer

Hello Ashley, Thank you so much for taking time to leave us a review. We are happy to hear that our fraud department helped you to get your money back quickly. We value you as a Member and appreciate your feedback.

Hello, thank you for taking the time to leave an honest review. The decision to not provide shared branching capability at the Kildeer Service Center was made after much consideration. We determined that the new technology offered at Kildeer, including the live video ATMs and tech bar, provide increased financial education resources and self-serve options for our Members. We do offer shared branching at our other locations, which can be found on this page of our website: https://www.myconsumers.org/about/about-us/locations-hours We apologize if this caused you any inconvenience.

Hello Joaquina, thank you for taking the time to leave a review. We’re glad to hear about your experience and how we were able to help you obtain the loan you were looking for. We agree that Stephanie is a rock star and an invaluable member of our team. Thanks again for sharing.

Hi Bonnie, thank you for the review. We appreciate the kind words about Sean, and we will make sure to pass along your thoughts to management as well. We’re glad that the new technology and services at the Kildeer location are able to assist you with your banking needs. Thank you for your Membership.

Hello Deepash, thanks for the review. Since this is a public forum, we cannot discuss the specifics of your accounts and why the receipt was not able to be provided to you at the time of making the payment. As for the bills you provided, our cash recycler was not accepting them, and we asked if you had any other bills or if you would like for us to go and verify the funds. We understand this interaction caused you some frustration, and we apologize for it not going as smoothly as you would have liked. If you would like to discuss the issue of the payment receipt with a supervisor, please email me directly at [email protected]. Thanks

Hello Michael, thanks for sharing. Glad to hear about your experience at our new location. Thanks for your Membership!

Hello, thank you for taking the time to leave us a review. We’re glad that the staff at our Kildeer location have been able to provide you with helpful service. We will make sure to pass along the kind words to management. We appreciate your feedback and your Membership.

Hello Herbert, thanks for the review. As a Member-focused, not-for-profit institution, we take account security very seriously, and place a strong emphasis on the protection of our Member’s data. If you feel that your data or identity might have been compromised in any way we would like to look into this further and assist you. Please email me directly at [email protected].