Consumers Auto Warehouse Richmond Ave, Staunton

My wife bought her car in for inspection cause it's free cause we bought the car from them. She was told that her braking system master cylinder was bad and needed to be replaced. The lady asked her if she noticed that her brake pedal was going all the way to the ground and my wife told her no. The car was having no braking issues and the pedal was not going to the floor. My wife called me and told me what was going on and i told her to leave and bring the car home. The next day i had the car checked out and inspected and it passed with no problems at all. Sounds like they tried to take advantage of her and get money for a repair that didnt need to be done. We will never buy from them again or ever bring a vehicle there for repair.

My husband needed a new vehicle for the upcoming winter months and they really worked with us to get him into something nice and really reliable!

Went to rent a van for 2 days and between me and my mother we did not have enough proof of's to rent it. Make sure if you go here you take your life history and medication list with you. Maybe would have been easier to buy a new vehicle somewhere else.

My family and I have bought 4 cars from them. Great place to go for cars. Best part about the dealership is the people. Great sense of humor and always smiles on their faces

Wow awesome experience. Deanna helped us with choosing a vehicle that fit our family and our lives and was super friendly, helpful, and quick.... I've been referring everyone I meet to consumers auto.

They let me know when they got a car with low mileage. Like I ask her to. They make you feel like family. So nice and thank you so much for my wonderful car.

Always have a great experience when buying a car at CAW!!!

I went there 15 years ago to by my first car and they still remember me, service as great and fast. They really try to help you out. They always have a positive attitude and many ideas on ways to get u a car. Just love this place

I rented a vehicle from Consumers Auto Warehouse on a weekly basis last Saturday. At first I was grateful to even find a rental on a holiday weekend, although it was the first time I had experienced a week being 6 days long, but my car had been totaled and I had to take what I could get. I was concerned when my son pointed out visibly noticable signs of potential flood damage and the grinding brakes at 30k miles. But it was short term so I endured, keeping my use at a minimum using only half the allowed miles. While we were getting things out of the car my son pointed out a 9 mm bullet under the seat. Not from a hunting rifle as one may expect in an area full of enthusiasts, an unused 9 millimeter. When I returned the car I brought this bullet in and told the clerk about it. He did not even acknowledge, much less be taken aback. As if it were normal to rent out vehicles that could be used in a driveby or as a getaway car. There was no shock, no apology not even a blinked eye. I only regret that I was on a tight schedule and did not have the time to contact the state police and turn the vehicle in to them for processing instead.

Great service & everyone was patient 2 work with really appreciate Vlad & KiKi they were awesome plus loving my car & enjoying it would recommend others 2 come 2 Consumers Auto 4 a vehicle