Consumer Credit Union E Andrew Johnson Hwy, Tusculum

I would rate it 5 stars if they stayed open a little bit later Because some people,like me, either work late or don't start work til late. And or live out in the booney's. And aren't able to make it in there in before 5pm closing time. So at least if they closed at 6pm on the inside and window at 7:30 that be sufficient amount of time to get in there and get what we need And bk

They told me that they were going to close my account in February of 2019 and I just got a letter that states I have a dormat account fee when they told me it would be 💯 closed by February of 2020. I asked them multiple times if this was true and they said it would be taken care of. I am active duty military and am not stationed anywhere near TN. So I can't physically go and take care of this.

We’ve financed the last 3 vehicles here. The process is simple and easy and no hassles. Also the online access to pay extra is very easy and the rates are some of the best in town.

I have been a member of this bank for 20+ years and I think it's time to find a new bank. Everyone always has a scowl on their face, always treat you like a stranger and most of that I look over....but when a bank is supposed to be open till 5 and I go and the door is locked at 5 till 5 (according to Verizon) I can't look over those other things as easy anymore. I went to deposit a check today and the door was locked so I hopped in my car and drove around to the drive through only for the teller to tell me the check of x amount has to be deposited inside, so I would just have to come in. I told the teller it's not 5 yet and the doors are locked, she replied that it must have been 5 on a clock inside. Humm! Well, I wish I could set my clock ahead so I could leave work early from my job. A bank or any public job should always welcome you. After all, our (The community) dollars and buisiness keep it going. Customer service needs a big overhaul!

The only thing I need to say is that I wish they would open sooner and close later

Great new building. This place can get busy pretty quickly though.