Connects Federal Credit Union Chamberlayne Rd, Mechanicsville
9280 Chamberlayne Rd #100, Mechanicsville, VA 23116, United States
http://www.connectsfcu.org/
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–2PM, 3–5PM
- Tuesday9AM–2PM, 3–5PM
- Wednesday9AM–2PM, 3–5PM
- Thursday9AM–2PM, 3–5PM
- Friday9AM–2PM, 3–6PM
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Reviews
P
Completely disappointing experience! I have an account with a Co Op Credit Union in CA. I went in to this Connects branch (which I have done in the past) to deposit a check from Navy Fed CU. The teller accepted my deposit and handed me a receipt. 20 minutes after I left, I received a phone call that they made a mistake, and since it was a 3rd party check (even though it was properly endorsed) they could not accept it, and wanted me to return to get the check. I spoke to the branch Manager Brandy? Who was rude and condescending. She continually cut me off and reviewed to let me speak! I went back, got the check and drove to Richmond, to a Navy Fed Branch. They immediately turned the check into a cashiers check and then I went to Henrico Fed CU to deposit it..which went smoothly. Connects can take a lesson from other financial institutions and learn to help their customers! I won’t be back ever again! I can use Call Federal up the street in the future.
Mr. Englander, we deeply regret the experience you had with this particular transaction. It was our error to have accepted the check at all due the rules and procedures in place for shared branching transactions. Having the check converted to a cashier's check appears to be the remedy for the situation. We will work to improve our diligence and oversight with these types of checks in order to curb the added inconvenience that was placed on you.
D
It’s an good place with good customer experience but they don’t hardly answers the darn phones anymore
Thank you the feedback Dillon and still giving us 5 stars. We appreciate your patience when we have a high call volume. Please know that we will get to you and assist you. Hope you enjoy this beautiful weekend!
C
Always great customer service via phone and in-person. Recommend this CU.
Thank you SO much for your review Chris, we will strive to continue this level of service! We are grateful for your membership!
Personal loan Providers Nearby in Mechanicsville
- Personal Loans
- Installment Loans
- Payday Loans
FAQs
1. How Can I Connect Connects Federal Credit Union?
In order to get in touch with them for loans, you can making a call by +1 804-427-5185, or you can direclty select loans online. If you need any loans like personal loans online, you can hit here, which will be faster.3. How Can I Apply for a Loan at Connects Federal Credit Union?
The quickest way is to use their website's online form. For your need of cash advance loans from the Internet, simply browse our site to find further information.5. What Should I Do I Cannot Pay Back My Loan?
The best way is to discuss the details with your lender at first and deal with the issues for both parties.
2. Where To Find Connects Federal Credit Union?
Connects Federal Credit Union is located at 9280 Chamberlayne Rd #100, Mechanicsville, VA 23116, United States. If you wan to visit them on your own, just use the map to locate a way to get there.4. Is Connects Federal Credit Union an Agency? Or a Lender?
Connects Federal Credit Union is a Credit union. Or you can directly find CocoLoan, which is an online loan broker, can help you establish connections with 100+ lenders to get multiple loan options like online installment loans, view this page to find out more.6. Can Connects Federal Credit Union Provide Car Title Loans?
Sure. You can get title loans online by hitting here.