Compass Financial FCU Nw 116th Way, Medley

I want to thank you Compass Financial FCU for making my buying car experience and great one, I want to thank Rolando Hernandez the Senior Loan Officer for his professionalism, his turnaround was fast and efficient, I am now enjoying my new Cadillac Escalade with pride. Better rates than most of the car dealerships and without the drama. I will definitely will recommend Compass Finacial FCU to everyone in need for profesional Finacial services.

Everybody is so nice and kind.

At compass there is a personalized white glove kind of service, I am very pleased with treatment I get at that location, have financed 2 cars already, honest, no drama or trikiness of dealers.

I want to thank Compass Financial for helping me with my small business needs. They worked with me from getting a new vehicle to approving me with 2 credit cards over $20K in approved credit limit on both. If you are looking for an auto loan and either a personal or business loan or credit line, don't hesitate contact, George, Monica or Ruth at Compass you will be happy you did.

If I can give them a negative star I would. Not only were they continuing to take payment AFTER my loan was fulfilled but they kept the lien on my loan for months AFTER my loan was satisfied. Every time I called they said, “yes yes no worries we will take care of it” but they sat on their butts and did nothing! Terrible banking location!

Compass Financial is NOT like any financial instituion I have ever dealt with. From the Executive Vice President George Jorge to the incredible finance teams, Ruth, Rolando, Rep's like Danais and everyone at the branch in Doral, personal care and undivided attention is all you can expect from the very first handshake. Whether you are wanting a better checking and savings account option, refinance a car loan, discuss new car ownership, or any of the many services offered, you will treated with dignity, respect and feel as if you are the only customer they have. It is truly amazing how far they will go to keep you happy, satisfy your financial needs and give you the peace of mind needed in these uncertain times. I could not offer a higher recommendation for Compass Financial FCU and I am still trying to find more ways to do business with them. They work well with my customers, myself and my employees also love them. They are proof that size does not always equate to quality. I was was a big bank and I can tell you, I wish I had been with Compass for the past 15 years instead. Dr. AJ Cross, Phdhc Chief Operating Officer United Services / United Breeze Corp

Yes, the employee are nice but worst bank if you work a Monday to Friday 8-5 job. I wasn’t able to leave work early Friday to make it before they close ( I work 30 min away but with traffic it takes about a hour) I decide to go Saturday morning at 9 am when they open. I waited ten minutes and no one want to work apparently!!! So I guess they are now close on Saturday even though google shows it’s open. There was no sign on the doo showing they’re not opening today ... I have things to do and places to go and now I’m going to be delayed my day thank you ! I will closing my account soon !

Thanks to Compass Financial & Forza Motors we got the car we wanted together with an unbeatable car loan. Fast, easy and super helpful! Thank you everyone!

Great experience. Came highly recommended and did not disappoint. Fast service , very professional . Made me feel at home as the service was face to face. Ask for Rolando or George

Great bank however You might want to adjust the hours on google. They are incorrect , it is Saturday and they are not open before 1pm