Communitywide Federal Credit Union W Jefferson St, Plymouth

I was the seller of a car that brought the title in for buyer. This place is the coldest customer service I have experienced. Spoke to the bank manager in Plymouth about treatment and service, should of spoke to the wall. I wouldn't open an account for my dog there. Spoke to Andrew of the SBend office and was very helpful and clearly concerned about my visit in Plymouth, Thank you for taking the time to listen to me and speak to me Andrew

Every time I am at a branch I am greeted and treated like they care. I've had 6 car loans with ComWide and have never had an issue. I like that I can use any credit union too if I am out of town since they are a Co-op.

Getting an auto loan through this company is incredibly frustrating. They are quick to offer one, but their online interface was designed in the 90s. Been trying to log in and get my two factor code for a while now, but their system doesn't work. When you go to make a payment on your loan, their feature to accept debit card payments literally doesn't work and hasn't for a year despite their support saying it would be available soon. Their left hand doesn't know what the right hand is doing. If you're considering an auto loan, this is the worst place you can get one. I would be embarrassed if I worked for them.

Have been with CommunityWide for 27 years. Moved away 3 years ago and still use them for all our banking needs. Their online banking makes it easy. The tellers are always very friendly and helpful!

People keep saying how rude the tellers are ! The one in Plymouth? I bank in Warsaw and are great there. I'm getting ready to switch to Plymouth branch because of work. I sure won't put up with rude tellers though. I will show these comments when I go there !

Called ahead of time to make sure I had the proper documents needed to open an account here and was told I didn't need to bring any proof of id. When I got here, they told me that I needed proof of id in addition to driver's license. Huge waste of my time. Really unimpressed with the customer service here.

Took money out of our account that shouldn't have been taken out. Took our account in the negative and now i don't have money to fill up my gas tank to go to doctors appointments with my parent with stage three cancer. Told me there was "nothing they could do".

Very inconvenient hours. There's never anyone manning the drive through so you have to wait forever. Inconvenience. I have to deal with them because my landlord has an account here. I would never bank with them just because of the store hours.

Best bank I ever banked with. I currently so not have an account with them because I needed a place in the same town i work in.

Amber and her crew treat my family great every time we stop into the branch. Truly appreciate being a member!